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Management

collections
Operations
Maximizing AR Collections in HME
Sweating the small stuff
How to Shift Your Employees' Focus to the Customer
Operations
How to Shift Your Employees' Focus to the Customer
Boosting retail sales margins
Getting There
Operations
Getting From Here to There in 2020
A 4-step strategic planning process to optimize your business
onboarding
Operations
Reducing Turnover Risks in Employee Onboarding
Tips for easing the process
outsourcing
Operations
What Can You Automate?
5 questions to ask to ensure you’re maximizing resources

Challenges
Operations
Confronting Industry Challenges
The HME business is only as tough as you make it
team effort
Operations
Is it Time to Transition to HME Software?
3 steps to make sure the work is worth it
hiring
Operations
Finding the Right Candidates
Ask the right questions during a job search
Change Ahead
Operations
How to Plan for a Technology Change
A checklist for planning & implementing new solutions
fleet management
Operations
Choosing the Right Fleet Management App
Monitor loads and bring drivers on board with logging logistics
Employee meeting
Home Health
3 Accreditation Checks to Avoid Surprises
Questions to ask your team when performing a quality check-up

Benji Sawyer
Operations
How to Protect Your Business in a Digital World
Complying with HIPAA in the face of data breaches and ransomware attacks
family conflict
Operations
How to Manage Conflict in Family-Owned Businesses
Mom always loved you best... & other workplace squabbles
succession planning
Operations
4 Ways to Transfer Ownership of Your Business
You don't have to keep it all in the family
Oswald's Pharmacy
Operations
Making Family Work
Oswald's Pharmacy on 6 Generations of Serving the Community
business management
Operations
12 Steps for Developing & Driving Stronger Business Strategies
Best practices for planning for your company’s success
contract language
Operations
Avoiding Traps in Payer Contracts
Pay attention to language and chargemaster rates

Social Media
Operations
Rules for Social Media Marketing
Don't let this networking tool create a disaster for your business
Help Prevent Caregiver Churn
Home Health
Help Prevent Caregiver Churn
Keep caregivers from jumping ship—even in a hot job market
How to Develop Leaders for Better Employee Retention
Operations
How to Develop Leaders for Better Employee Retention
Fight turnover and track key metrics in your home medical equipment business
Deterring Texting & Driving for Better Business
Operations
Deterring Texting & Driving for Better Business
Electronic logging devices set a new direction in fleet management
What Is the 13-Hour Rule in Home Health?
Operations
What Is the 13-Hour Rule in Home Health?
What the 13-hour rule means and how to stay compliant

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