OWINGS MILLS, Md., Nov. 13, 2012—The election of Claudia Zacharias, MBA, CAE, president and CEO of the Board of Certification/Accreditation, International (BOC) to its Board of Directors was recently announced by the Institute for Credentialing Excellence (ICE). ICE is a professional membership association that advances credentialing through education, standards, research, and advocacy to ensure competence across professions and occupations.

DALLAS, Nov. 15, 2012—According to Edward L. Vishnevetsky of Munsch Hardt Kopf & Harr, P.C.—who wrote on the subject in his “Case Studies” column in the Aug. issue of HomeCare magazine, later sharing it with several lawmakers—Daniel R. Levinson, inspector general in the Department of Health and Human Services has issued the report “Improvements Are Needed at the Administrative Law Judge Level of Medicare Appeals (OEI-02-10-00340).

NHIC, Corp. DME MAC A will be hosting an Ask-the-Contractor Teleconference (ACT) and webinar on Tuesday, Dec. 12, 2012. During this call representatives from the DME MAC Provider Outreach & Education Team will give a presentation regarding recent updates and hot topics followed by an operator assisted question and answer period. The call will begin promptly at 10:30a.m. EST and last for one and a half hours.

ATLANTA, Nov. 7, 2012—Two industry leaders, Medical Electronic Attachment (MEA), the recognized leader in secure exchange of health information, and The van Halem Group, a leading national Medicare consulting and auditing firm, have announced an agreement to provide MEA’s FastAttach, an esMD (electronic submission of medical documentation) solution, to DME providers.

WATERLOO, Iowa, Nov. 9, 2012—HME industry veteran Ronda Buhrmester has joined U.S. Rehab/VGM Group, Inc., as a reimbursement specialist. She is a certified respiratory therapist and a certified mastectomy fitter and comes to VGM from VGM member Iroquois Home Care, Inc., an independent hospital-affiliated DME, and Iroquois Memorial Hospital, Watseka, Ill.

New York, Nov. 8, 2012—Medicare beneficiaries and caregivers affected by Hurricane Sandy are being granted additional time beyond the December 7, 2012 deadline to make a health and prescription drug plan selection. The Centers for Medicare & Medicaid Services (CMS) is granting this extension of the Medicare Open Enrollment Period in order to give beneficiaries and their families adequate time and presence of mind to fully weigh the scope of their health care needs.

NEW YORK, N.Y., Nov. 8, 2012—According to the newly released 2012 MetLife Market Survey of Nursing Home, Assisted Living, Adult Day Services and Home Care Costs, conducted for the 10th year by the MetLife Mature Market Institute, national average rates for long-term care in the U.S. continue to rise. The average cost of a semi-private room in a nursing home rose 3.7 percent in 2012, from $214 daily or $78,110 annually in 2011, to $222 or $81,030 annually.

DEERFIELD BEACH, Fla., Nov. 8, 2012—The Centers for Medicare & Medicaid Services (CMS) has recently initiated a number of audit programs in its attempt to diminish payment errors and fraud. Responding to pre- and post-payment RAC, CERT and ZPIC audits can take a toll on a provider’s businesses both in time and monetary resources. The negative effects to DME providers in wasted employee effort and interruption to cash flow can be profound.

SUNRISE, Fla., Nov. 1, 2012—Louis Feuer, nationally known industry customer service expert, celebrates year two of his dynamic MEDCOMMENT CENTER (MCC) program, the only customer engagement tool in the home-care industry dedicated to listening to referral sources and patients. “This has become a word-of-mouth growth process developing,” he said, “upgrading and refining a product with recommendations from our customers.”

RAC University will present the webcast “Preparing for Audits and Investigations: Learn How to Respond to a Knock on Your Door or a Call at the Office” Thursday Dec. 6, 2012, from 1:30-2:30 p.m. ET.

Would your coder know what to do if government agents were to visit their home one evening? How would they respond to an unexpected phone call from an auditor? The prospect is chilling and frightening.

ST. LOUIS, Oct. 29, 2012—AG Industries is proud to announce the addition of Jo Anna Dvorak to its team as the national sales manager and clinical director of the Homecare Division. Formerly of Tiara Medical Systems/CareFusion and an expert in the home-care market, she brings more than 20 years of home care and clinical experience to her new role.