WINTER PARK, Fla. (September 4, 2019)—HomeCare Connect, which manages home health services in the workers’ compensation industry, has hired Michelle “Nickcola” Wallace, CAPS as Complex Care Transition Manager. Wallace ensures that seriously injured workers receive appropriate home modifications and durable medical equipment in a timely and cost-effective manner.

“Early intervention is the key,” Wallace said. “The sooner the home is prepared for the injured worker, the sooner they can be discharged. Being at home is better for the injured worker and their family and can save thousands of dollars a day on facility fees.”

For the past 12 years, Wallace has held high-level positions with complex care companies in group health and workers’ compensation, most recently as Home Modification Specialist, Catastrophic/Complex Care for Orchid Medical. Earlier, she served as a Staff Sergeant in the United States Airforce for eight years.

“Nickcola’s strong organizational and interpersonal skills and complex care expertise make her ideal for overseeing home modification and DME programs,” said HomeCare Connect Partner Vonesa Wenzel. “We are happy to have her on our team.”

Wallace holds a Master of Science in Organizational Leadership from Medaille College in Buffalo, New York, where she also earned her bachelor’s. In addition, she is a Certified Aging-in-Place Specialist (CAPs), a designation program that teaches the technical, business management and customer service skills essential to modifying homes for disabled and/or aging populations.

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