CHICAGO, IL (September 22, 2020)—Medical products distribution company Health Mobius has expanded its full-service e-commerce solutions designed to support pharmacies and providers of home medical equipment (HME) nationwide in response to COVID-19. The company announced its online shopping platform, an integrated marketplace connecting pharmacy consumers with 40,000+ health care products, has helped hundreds of business owners nationwide secure new revenue streams during COVID-19 stay-at-home orders and changing shopper habits. 

According to Adobe’s Digital Economy Index, tracking 80 of the nation’s top 100 online retailers, e-commerce sales grew 49% in the U.S. in April 2020 while in-store foot traffic has declined. This accelerated shift in online shopping helped Health Mobius emerge as the first in the industry to offer a Fully-Managed Webstore solution designed to help pharmacy, HME, DME and health care providers compete with large retailers for online shoppers.

“Small businesses and brick and mortar retail locations have struggled in response to changing consumer shopping habits in the wake of COVID-19, including independent pharmacies that serve diverse communities across the country,” said Kamal Haddad, CEO, Health Mobius. “As shoppers go online, small businesses need cost-effective e-commerce tools to compete with the giants like Amazon and Walmart. When we looked at the pharmacy owners we serve, they didn’t have easy access to an expansive virtual inventory nor the technology to compete online—so we created them.” 

Health Mobius is now providing hundreds of HME, DME and pharmacy retail locations with turnkey e-commerce services, delivering up to 300% increases in online sales, with some clients going from no online revenues to thousands within a single month. Providing customers a product catalogue of 40,000 health and wellness products, the webstore is fully managed by Health Mobius on behalf of pharmacy customers, including website hosting, maintenance, design, branding, product pricing, payment processing, detailed reporting, and customer service.

“Pharmacy owners and home health care providers needed innovative solutions to compete with online retailers before COVID-19 changed the shopping environment, but in its wake the urgency has accelerated for small businesses competing with large e-commerce brands,” said Haddad. “It is no longer a future option for small business owners in the healthcare field, pharmacies and providers must be where their shoppers are—and that’s increasingly online.”  

The Health Mobius Webstore is an out-of-the-box e-commerce solution that integrates with a company’s existing website. The retailer determines what brands and categories to offer on their customized Webstore without any upfront product purchase or use of valuable floor space while their shoppers receive live customer service via phone or online chat from the Health Mobius call center.

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