Profiles of business software developers & a list of the top HME/DME software and service providers
by Russ Willcutt

In recent years, advances in technology have led to business software systems that are not only diagnostic, but predictive. Millions of man-hours have been saved by automating processes that were once handwritten on paper and transmitted via standard mail or fax. Today, business systems can be linked to join purchasing functions with inventory management. Accounts receivable data can be analyzed to determine logjams in your cash flow, and inventory levels can be examined to help establish stock level caps and even trigger automatic purchase orders. Specially designed software can help business owners enter exciting new markets, such as equipment rental, and do so in an organized and successful manner. And the learning curve once associated with technology of this nature has been reduced thanks to user-friendly systems that are easy to learn and update. So the question is no longer whether you can afford the latest business technology … but how can you be without it?

Brightree LLC
1735 North Brown Rd., Ste. 500
Lawrenceville, GA 30043
Phone: 888-598-7797 x5
Fax: 678-775-7294
Email: info@brightree.com
Contact: Dave Markert
www.brightree.com

A Platform for Success
Since CEO Dave Cormack joined Brightree in 2005 it has become the industry’s billing and business management solution of choice. Today, Brightree is the largest provider of cloud-based software for the post-acute care industry. Our 500 employees serve nearly 3,000 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion, and rehab home care segments. Because of our leading capabilities for helping HME providers improve profitability, every month more providers switch to Brightree than any other software. The advantages are clear—Brightree delivers unique capabilities that enable you to increase cash flow and streamline processes. Automation, business insight, and ease of use are at the core of Brightree. In today’s market, visibility and efficiency are critical to success. Brightree provides easy access to your key performance indicators and underlying information, so you can act on timely data concerning billing, referral sources, products and customers. The platform automatically files electronic claims for you, dramatically increasing the efficiency and accuracy of your billing process. And, everything your billing, purchasing, and customer service teams do in Brightree is intuitive and built to reduce steps through No-Touch™ workflows.

Provider Success
With Brightree, you have a new way to operate your business—a platform for success. Providers report that, with Brightree, they achieve results such as:
20% increase in profitability
25% improvement in cash collections (DSO)
40% improvement in workflow and operational efficiency

The #1 Billing and Business Management Software Solution:
Revenue cycle management
Patient & referral management
Inventory management
Order & delivery management
Reporting & analytics
Document management
Patient contact management
HME pharmacy & home infusion
Outsourced billing services
Best practices consulting
Training

Computers Unlimited
2407 Montana Ave.
Billings, MT 59101
Phone: 406-255-9500
Fax: 406-255-9595
Email: sales@cu.net
Contact: Dan Greyn
www.timssoftware.com/medical

TIMS Software, developed by Computers Unlimited, delivers comprehensive HME business management solutions from patient intake and inventory management to complete revenue cycle operations and business intelligence analysis.
TIMS HME Software is an all-inclusive claims processing and reimbursement management system handling Medicare, Medicaid and commercial payers. Features include:
Denial management
Rental equipment tracking and billing
Bar code inventory control
Medical gas tracking
Vendor EDI
Electronic drop shipping
Document imaging for all business and patient records
Standards-based interfaces for third party software integration

Additionally, TIMS Software offers clinical records management, IV therapy and oral medications processing, online adjudication, Medi-Span integration and per diem processing integrated with the TIMS HME software package.

Definitive Homecare Solutions
707 Park Meadow Rd.
Westerville, OH 43081
Phone: 866-277-4876
Fax: 614-543-8878
Email: sales@cprplus.com
Contact: Marcus Banks
www.cprplus.com

20 Years of Software Innovation
In 1991, Stuart and Jeff, our owners, met over the backyard fence and began developing what is now CPR+. When the business got started our “business plan” was to build full-featured, user-friendly software and treat customers like we’d want to be treated.
It’s hard to believe, but it’s been 20 years since we implemented our first customer, and today over 1,200 HME, home infusion and specialty pharmacies rely on CPR+. As we reflect on 20+ years serving some of the best homecare providers in the country, we’d like to say THANK YOU!
Thank you to our employees for their hard work, energy and passion—we could not do it without each of you—and thank you to our customers for the trust you place in our software and support services. We do not take your business for granted and we still treat customers like we’d want to be treated.
With CPR+ and our suite of integrated mobile products, you can work where, when and how you want and still own and have full control over your data. With robust bar code reading and GPS capabilities, Delivery Plus lets you manage deliveries in the field and update CPR+ in real time. Our Web Portal app will turn your sales reps into rock stars and lets your RT’s perform equipment checks and assessments in the field.

dmetrain
1111 Elm St., Ste. 32E
West Springfield, MA 01089
Phone: 877-872-4633
Fax: 413-736-9800
Email: keith@dmetrain.com
Contact: Keith Before
www.dmetrain.com

dmetrain has had the honor of educating thousands of DME/HME employees for over a decade. Structured as individual courses complete with testing and reporting, employees are taught the latest regulations and product specific training needed to prove their competency. In addition to meeting annual training requirements from accrediting bodies and regulatory agencies, dmetrain offers:

Over 400 job and product specific courses
100+ hours of CE (Continuing Education) credit for Respiratory Therapists, Orthotic and Prosthetic Fitters, ATPs and more through AARC, ABC, BOC & RESNA
Patient education, professionally translated into seven languages
Ability to track outside education such as manufacturer inservices and seminars
Comprehensive library of useful forms and publications
Training is online, always available, and customized to your company

Here is what some providers have to say about dmetrain:

“This is a great tool for keeping our staff trained and inspectors happy!”
“I was amazed at how easy and even fun the course modules were.”
“Without dmetrain the employees of our company would not have the required training we all need to keep up with what”s going on in the world of DME. I take advantage of the programs and have learned so much.”
“dmetrain is packed with useful information the staff uses every day such as LCDs, forms, publications, etc.”

Fastrack Healthcare Systems, Inc.
255 Executive Dr.
Plainview, NY 11803
Phone: 800-520-2325
Fax: 516-349-8875
Email: info@fastrk.com
Contact: Spencer Kay
www.onlyfastrack.com

Fastrack Healthcare Systems offers integrated solutions for HME/respiratory, infusion pharmacy and homecare agencies in both a SaaS (hosted) and On-Premise model. The system encompasses virtually every financial, operational and clinical aspect of a provider’s business with extensive integration to third-party products enhanced by Fastrack’s HL7 hospital information exchange feature. Fastrack is known for being the first to introduce advanced features and technology designed to increase productivity, reduce operating costs and improve patient satisfaction including: bar coding, business intelligence, wireless warehouse automation, optimized routing of delivery vehicles with real-time order confirmation and equipment maintenance tracking including credit card processing and signature capture in the field, point of care, IVR automated patient contact system, touchscreen point-of-sale systems and document storage and integrated Fax server. Our unique approach to implementation, on-site and Internet-based training as well as customer service is all performed by professionals with true industry experience.

iReferDR, LLC
4131 Swenson St.
Las Vegas, NV  89119
Phone: 702-947-6938
Email: info@ireferdr.com
Contact: Charlie Meyersohn
www.ireferdr.com

iReferDR’s goal is to increase your revenue, efficiencies and adoption of cutting edge technologies in the medical field. The Customizable Patient Referral App will empower your team to elevate your brand and service offerings above others in your market. 
By immediately engaging with your graphics and marketing specialists, iReferDR quickly builds your app to your specifications. Once completed, your branded app is downloadable from both the Apple iTunes and Google Play stores. It can then be freely distributed to doctors, nurses and caretakers. The app is compatible with any Apple (iPhone/iPad) or Google (Android Phones & Tablets) device, anywhere in the world.
iReferDR’s latest release, Version 2.0, includes a signable order form that a prescribing physician can use to enter in patient referral data as well as authorize/sign the order onscreen in real time. The referral is immediately submitted to your admissions/intake team via secure electronic messaging. By using the latest encryption methods, iReferDR ensures that your customized app is completely secure and 100-percent HIPAA compliant.

Contact iReferDR, LLC to schedule an online demo of our ground-breaking Patient Referral App and discover how iReferDR can keep you ahead of the competition.

MedAct Software
1500 S. Central Expressway, Ste. 200
McKinney, TX 75070
Phone: 800-326-0314
Fax: 972-548-0395
Email: gtimmons@medactsoftware.com
Contact: Gregg Timmons
www.medactsoftware.com

For more than 25 years, MedAct Software has provided HME/DMEs with the tools needed to grow their business. MedAct’s integrated business management software helps HME/DMEs enhance productivity, improve patient outcomes and, most important, strengthen the bottom line. The productivity solutions enhance business operations with flexible, customized workflow automation through cloud-based subscription, online hosting or onsite deployments. The solution’s ease of use and powerful workflow capabilities result in cost savings and efficiency gains in billing management, patient intake, and inventory and document management, in addition to collection risk mitigation. The company also offers retail capabilities and analytical tools to help drive better business results.

MedAct serves more than 750 providers and thousands of users, delivering an integrated solution for HME/DMEPOS that provides end-to-end coverage of all HME business needs. From patient intake and purchasing to inventory management, retail POS, integrated document management, delivery and billing; MedAct has it covered as your total business management solution and empowers businesses to rise above the competition.
”I was struggling with ways to reduce my DSO as one way to deal with the Medicare cuts. Using MedAct made it possible for me to go from 73 days to 27 days to receive reimbursement. Wow!” –Texas DME, TX.

 

Mediware Information Systems, Inc.
11711 West 79th St.
Lenexa, KS 66214
Phone: 913-307-1000
Fax: 913-307-1111
Email: nick.topping@mediware.com
Contact: Nick Topping
www.mediware.com

Mediware is a leading software provider for home medical equipment (HME), home health, home infusion and specialty pharmacy organizations across the country. Our solutions are designed, developed and supported by experts who’ve worked in homecare and people who understand your business. We deliver the industry’s best homecare management solutions from streamlined referral tracking, patient intake and inventory management to revenue cycle operations and more. Our expertise in healthcare provides unique 360˚ business insight with a range of comprehensive management tools streamlining operations across all homecare business lines in one single system.

Mediware’s affordable software simplifies the complex issues in your business and is your single source for complete clinical, financial and administrative technologies. Through process automation, business insight, and ease-of use our software enables providers to maximize cash flow and increase profitability. We can help with everything from ICD-10 to Competitive Bidding while serving all Medicare, Medicaid and commercial payers. Plus, additional features include delivery management and route planning, billing and barcode inventory control, document imaging/management for all business and patient records, and integration with tools such as ZirMed, MedForce, Rock Pond and more.

Complete software designed for your business:
• Flexible Deployment. Protect your patient records and business data with state of the art software solutions either fully hosted or installed on premise—it’s your choice! Ask about our SaaS solutions.
• Boost Productivity and Cut Costs. Complete automation of your daily workflow from intake to orders and reimbursements including billing, claims management and service authorizations.
• 360° Performance Management. Customized dashboards provide meaningful and actionable metrics allowing for optimal performance, develop best practices and eliminate bottlenecks.
• Safer. Simpler. Smarter. Comprehensive patient profiles and multiple patient access for safer more efficient patient care
• Unparalleled Customer Focus. Our approach to our products and services has always been rooted in our customers’ needs. Strong relationships with our customers and their feedback are critical in driving our product roadmap.
 

Noble House
828 S.E. 8th Ave.
Deerfield Beach, FL 33441
Phone: 800-749-6700 or 954-418-0828
Fax: 954-418-9631
Email: sales@nobledirect.com
Contact: Richard M. Mehan
www.nobledirect.com

DME/HME Electronic Claims & Billing Windows Software
In 1989, Noble House created Noble*Direct software, with two goals in mind--to design a software with functional, operational and analytical capabilities, and to become known as the best, top notch technical support team in the industry. Noble House has achieved both!

Noble*Direct is a fully functional billing and claims management windows software. Our software helps DME/HME companies manage their business by providing detailed reports for performance analysis and creating strategies for future growth and expansion.

Increased governmental regulations and competitive pressures demand well-designed operational software for peak productivity, cash flow and profits. Therefore, Noble*Direct was designed with approved HIPAA Electronic Claims, ERN Posting, Custom Physician Orders, CMNs, Repeat Billing, Document Image Scanning, Real-Time Patient Eligibility, Patient Scheduling and more to ease that pressure and increase office productivity.

Why is Noble*Direct Rated as the #1 Choice for DME Software?
-Ease of Use-DME providers should spend their time providing optimal service to their clients.
-DME software should be simple and easay to learn. Training new billing personnel becomes a quick, painless process which, in most cases, can be achieved in a matter of hours rather than days or weeks.
-Fully Functional Operational and Analytical Capabilities--Our solutions can help to properly manage your business, providing operational guidance, a vision of past performance as well as strategies for future growth and expansion. Without such essential resources, today's provider conducts business in the dark, not fully understanding the company's role or place.
-Proactive Technical Support and Service-Lengthy wait times for call-backs should be a thing of the past. Noble House clients experience fresh and creative solutions from our experienced, well-informed technical support personnel in the most timely manner possible.

Contact us today for more information at 800-749-6700 or visit our website www.nobledirect.com to download your FREE demo software. Noble House, The Comprehensive Remedy.

 

QS/1
PO Box 6052
Spartanburg, SC 29304
Phone: 800-231-7776
Fax: 864-253-8690
Email: marketing@qs1.com
Contact: Jason Williams
www.qs1.com/hme

Comprehensive HME Management
Available as an Internet-based or installed solution, QS/1's SystemOne is an affordable and efficient software program to manage your HME or pharmacy based HME operations. For the pharmacy, SystemOne integrates seamlessly with QS/1'a Pharmacy Management and Point-of-Sales (POS) systems to provide control for the entire operation. SystemOne simplifies key tasks such as order entry and Medicare-required documentation generation. Electronic claims to Medicare, Medicaid and commercial insurance carriers speed and simplify payment. SystemOne automatically manages accounts receiveable and inventory and support cash purchases, recurring rentals, and capped rentals. Easily bill for consumable items, including diabetic, ostonomy, urological and wound care supplies, as well as inhalation, immunosuppressive and oral anti-cancer medications. Combine SystemOne with the NRx Pharmacy Management System and QS/1's POS to integrate storewide operations. Share doctor and patient demographics among systems and consolidate pharmacy and HME accounts receivable onto one patient statement. Fill Medicare Part B-covered drugs and supplies and have the medicare-required documents automatically print and transfer to SystemOne for billing. Scan a barcode to transfer patient co-pays to POS and have patients sign required documents via electronic signature.

Optional Advanced Capabilities
Add advanced modules as your business needs grow and change. Modules include Accounts Receivable, Advanced Third Party, Purchase Orders, IIAS/SIGIS-certified touch-screen POS for flexible spending accounts, Document Imaging and the industry's first and most complete integrated IVR, specifically created for HME businesses.

Industry-Standard Interfaces
Utilize shipping interfaces, such as FedEx, Pitney Bowes and UPS. Easily connect to hospital systems with HL7 and ADT interfaces. QS/1 offers three document imaging options: QS/1's own document imaging and interfaces to DocuTrack and MedFORCE.

SystemOne Benefits
-Automatically manage HME sales, rentals, and required billing modifiers.
-Submit commercial insurance claims, check eligibility, perform claim status inquiries for insurance carriers, including Medicare and Medicaid.
-Receive automatic alerts to incorrect or missing information before submitting a claim.
-Reduce Medicare denials with electronic same or similar checking.
-Increase patient collections and customized statements, integrated accounts receivable management and proven collections models.
- Easily track HME inventory, including serial numbers, lot numbers, rentals and sales histories.
-Utilize IIAS/SIGIS-certified integrated HME POS to accept health savings and flexible spending account cards.

TeamDME!
750 Old Hickory Blvd.
Bldg. 1, Ste. 285
Brentwood, TN 37027
Phone: 888-832-6363
Fax: 615-333-0234
Email: kbarnes@teamdme.com
Contact: Kent Barnes
www.teamdme.com

Fueled and inspired by the passion and dedication of taking care of our clients, TeamDME! sets the standard of all HME software developers. For over 25 years our success has come from our customers, who log into our software every day and provide us insightful feedback for future development. This is what our product and heritage is all about.
TeamDME! offers flexible workflow automation, customizable to fit your needs, through our cloud-based subscription, online hosting or onsite deployment that delivers unparalleled value to your business. TeamDME! delivers an all in one business solution for HME providers, eliminating the hassle and cost of managing multiple systems or spreadsheets. Clean patient intake, claims processing, document management, fixed asset tracking, complete financial management and business insights are just a few areas that TeamDME! will help you gain control over your business.

With TeamDME! you will:
Get paid faster and receive fewer front end rejections
Achieve better business insights with powerful and intuitive reporting
Organize your office and  improve operational efficiencies
Facilitate total revenue capture with streamlined, integrated system

Today, we offer three editions of TeamDME! XL—Standard, Professional and Enterprise—to accommodate the different needs of our customers. The modular design allows us to decrease our development cycles and release product updates faster to ensure that our products grow with your business in relation to the constant changes of healthcare.
With TeamDME! you will have a better way to operate your business. Gain control with TeamDME!’s easy to use but powerful capabilities.

 

Software Directory

ACU-Serve
2020 Front St., Ste. 205
Cuyahoga Falls, OH 44221
330-923-5258
www.acuservecorp.com

ATLAS
2400 N. Tenaya Way, Ste. 150
Las Vegas NV 89128
855-221-4860
www.atlas-vue.com

Authentidate/Inscrybe Healthcare
300 Connell Dr.
Berkeley Heights, NJ 07922
877-467-2792
www.inscrybe.net

Bonafide Management Systems
241 Lombard St.
Thousand Oaks, CA 91360
805-908-2333
www.bonafide.com

Brightree
1735 North Brown Rd., Ste. 500
Lawrenceville, GA 30043
888-598-7797
www.brightree.com

CompuGroup Medical
125 High St., 14th Floor,
Oliver Street Tower
Boston, MA 02110
617-443-4060
www.cgmus.com

Computer Applications
Unlimited, Inc.
*acquired by Brightree
2570 Interstate Dr.
Harrisburg, PA 17110
717-541-0651
www.cau.com

Computers Unlimited
2407 Montana Ave.
Billings, MT 59101
406-255-9500
www.cu.net

Curtis Software
520 S. Main St., Ste. 2442
Akron, OH 44311
330-376-7665
www.curtissoft.com

DataLogic Software
816 Manatee Ave. E., Ste. 14E
Bradenton, FL 34208
800-766-6931
www.dmerc.com

Definitive Homecare Solutions/CPR+
707 Park Meadow Rd.
Westerville, OH 43081
866-277-4876
www.cprplus.com

DIABCO-Healthcare
Software Solutions
660 Linton Blvd., Ste. 207A
Delray Beach, FL 33444
800-864-6210
www.ar-express.net

DMETRAIN
1111 Elm St., Ste. 32-E
West Springfield, MA 01089
877-872-4633
www.dmetrain.com

EZClaim Medical Billing Software
337 Main St., Ste. 200
Rochester, MI 48307
877-650-0904
www.ezclaim.com

Fastrack Healthcare Systems
255 Executive Dr., Ste. 210
Plainview, NY 11803
800-520-2325
www.onlyfastrack.com

HealthCall, LLC
9800 Connecticut Dr.
Crown Point, IN 46307
866-944-5433
www.healthcall.com

Healthcare Management Solutions
750 Chestnut Ridge Rd.
Chestnut Ridge, NY 10977
845-426-3588
www.hmsbillingservice.com

Healthware Corp.
6266 North West St.
Pensacola, FL 32505
800-239-1498
www.healthware.com

iReferDr
4131 Swenson St.
Las Vegas, NV 89119
702-947-6938
www.ireferdr.com

MDI Technologies, Inc.
940 West Port Plaza, Ste. 100
St. Louis, MO 63146
314-439-6400
www.mdiachieve.com

MedAct Software
1500 S. Central Expressway,
Ste. 200
McKinney, TX 75070
800-326-0314
www.medactsoftware.com

MedFlash
850 NW Federal Hwy., Ste. 411
Stuart, FL 34994
888-696-3346
www.med-flash.com

MedFORCE Technologies
750 Chestnut Ridge Rd.
Chestnut Ridge, NY 10977
866-237-1190
www.medforcetech.com

Mediware
11711 W. 79th St.
Lenexa, KS 66214
913-307-1000
www.mediware.com

MedSage Technologies
2030 Ardmore Blvd., Ste. 380
Pittsburgh, PA 15221
412-894-2900
www.medsagetechnologies.com

Metridoc Document
Management Solutions
7277 Bernice
Center Line, MI 48015
877-638-7436
www.metridoc.com

Noble House
828 SE 8th Ave.
Deerfield Beach, FL 33441
800-749-6700
www.nobledirect.com

PC Solutions Software Dev., Inc.
33 Town Farm Rd.
Woodstock, CT 06281
860-974-1156
www.old.dmefree.com

QS/1
201 West Saint John St.
Spartanburg, SC 29306
800-845-7558
www.qs1.com/hme

RemitDATA
1820 Preston Park Blvd., Ste. 2500
Plano, TX 75093
972-735-8206
www.remitdata.com

SecureCARE Technologies
9050 N. Capital of Texas Hwy.,
Ste. III-250
Austin, TX 78759
888-447-3707
www.sfaxme.com

Snap Schedule Employee Shift Scheduling Software
PO Box 17188
Anaheim, CA 92807
714-661-5954
www.bmscentral.com

SoftAid Medical Management
*acquired by CompuGroup Medical
5190 NW 167th St., Ste. 213
Miami, FL 33014
888-895-2466 x686
www.cgmus.com

Sprint
6391 Sprint Pkwy.
Overland Park, KS 66251
800-927-2199
www.sprint.com

Sterling Star Corp.
6860 Gulfport Blvd. S., Ste. 270
St. Petersburg, FL 33707
727-549-1778
www.sterlingstar.com

Team DME!
750 Old Hickory Blvd., Bldg. 2,
Ste. 220
Brentwood, TN 37027
615-333-1900
www.teamdme.com

Universal Software Solutions
1334 S. Irish Rd.
Davidson, MI 48423
800-653-5000
www.universalss.com

ZirMed
888 W. Market St. Ste. 400
Louisville, KY 40202
877-494-7633
www.zirmed.com

 

Software Consulting Directory

AnCor HealthCare
Consulting, Inc.
4613 N. University Dr., #560
Coral Springs, FL 33067
954-757-3121
www.ancorconsulting.com

Domos HME Consulting Group
16405 NE 95th St., C312
Redmond, WA 98052
425-882-2035
www.hmeconsulting.com

Fastrack MSO
255 Executive Dr., Ste. 210
Plainview, NY 11803
800-520-2325
www.onlyfastrack.com

HME Providers
1410 White Dr.
Titusville, FL 32780
321-267-7576
www.hmeproviders.com

Jaysec Technology LLC
10025 Investment Dr., Century Park Building III, Ste. 160
Knoxville, TN 37932
866-467-4897
www.jaysec.com