Unless they've made moves to mitigate the risk, HME companies in competitive bidding areas with a lot of Medicare exposure could be "badly bent."

Keeping current customers loyal, and turning prospects into loyal customers.

HME retailers must pay attention to the basics, just like in any retail store.

Legislation to create a separate complex rehab Medicare benefit could be finalized by the end of the month, according to Don Clayback.

In response to feedback, CMS said it has modified the additional documentation request limits for the Recovery Audit Contractor program

This week, Neil Caesar focuses on the remaining supplier standards that regulate the operations of your facility locations, new Standard No. 29 (sharing locations) and revised Standard No. 8 (on-site inspections).

This week, Neil Caesar examines new Standard No. 30 (hours of operation) and revised Standard No. 9 (business telephone).

The Common Electronic Data Interchange contractor said it will implement additional security measures on Dec. 30 requiring a password change every 60 days

Various HME products, including: ResMed's Swift FX for Her; GF Health Products' John Bunn DigiOx Finger Pulse Oximeter; Bellacure's Knee Brace; AliMed's Stay-Put Wheelchair Cushions; and more.

Zooming in on your sales operation.