ELYRIA, Ohio — Last month the FDA issued a warning letter to Invacare for failure to document adequately reports of complaints involving hospital beds manufactured at the company's Sanford, Fla., plant. According to the Dec. 15 letter, posted to the FDA website, one complaint alleges the control box of a bariatric bed caught fire and two patients were taken to the hospital and treated for smoke inhalation.

BALTIMORE — CMS will hold a national provider teleconference on "Preparing for ICD-10 Implementation in 2011" on Wednesday, Jan. 12 from 1 to 3 p.m. ET. The target audience includes medical coders, physician office staff, provider billing staff, health records staff, vendors, educators, system maintainers and all Medicare fee-for-service providers. Subject matter experts will review basic information on the transition to ICD-10 along with implementation preparation strategies in 2011.

BALTIMORE — CMS has launched its annual Medicare Contractor Provider Satisfaction Survey, offering FFS providers and suppliers the opportunity to tell CMS how their contractors are doing on inquiries, outreach and education, claims processing, medical review, audits and more. The 20-minute survey was sent to 30,000 providers and can be completed on the Internet, by mail, fax or telephone.

AMSTERDAM, The Netherlands, and PITTSBURGH — Royal Philips Electronics announced in a press release today that it has acquired "substantially all of the assets" of Pittsburgh-based MedSage Technologies, which offers a voice and email application that providers can use to interact with patients.

FARGO, N.D. — A Dec. 23 notice from Noridian Administrative Services, the Jurisdiction D DME MAC, said the Comprehensive Error Rate Testing (CERT) contractor has been identifying "a significant number of errors on claims for oxygen with the most recent error rate at 71.17 percent."

According to NAS, oxygen is the highest source of errors in the jurisdiction, with most due to insufficient documentation to support medical necessity.

ATLANTA — Joan Cross is over — for the most part — being mad. Now she is mainly just sad.

The home medical equipment industry she has known and loved for decades is disappearing, done in by the Centers for Medicare and Medicaid Services' dogged determination to implement DMEPOS competitive bidding on Jan. 1.

It's a project she has fought for 20 years.