NEW YORK—Tomorrow Health, a home-based health care platform, announced general availability of its Horizon Suite, which includes artificial intelligence (AI) ordering, AI fax intake and the Tomorrow Health expert assistant (THEA).
Tomorrow Health said the solutions offered in the Horizon Suite aim to embed intelligence and analytics across provider, supplier and payer workflows to accelerate the prescription to fulfillment process.
“The home is becoming the most important clinical setting in health care, yet the infrastructure that connects providers, suppliers and health plans has remained fragmented and largely manual," said Vijay Kedar, co-founder and CEO of Tomorrow Health. "Horizon changes that. By embedding AI agents directly into the ordering, authorization, routing and fulfillment workflow, we're creating an intelligent operating system for home-based care. Health systems gain a unified front door, suppliers see meaningful margin expansion and health plans finally get real visibility and control over a historically unmanaged spend category.”
The Horizon Suite works with the entire durable medical equipment (DME) ecosystem and includes:
- AI Order Intake: Helps providers to order by dragging and dropping patient files from an electronic medical record into the platform, proprietary AI tools parse the files to auto-answer 40 to 50 complex insurance questions and recommend optimal products and suppliers.
- AI Fax Intake: Turns faxed documents into digital orders automatically and uses computer vision and optical character recognition (OCR) to instantly translate hard copy to digital, while in tandem leveraging AI to automatically identify missing information or provider requests.
- THEA: An agentic AI solution for suppliers that handles common order inquiries automatically and routes issues to experts for improved speed and service. The technology reduces manual work by 25% across interactive voice response, portal comments and SMS channels and addresses 60% of inbound calls. Coupled with AI-enabled order management, THEA delivers more than 33% supplier OpEx reductions.
- AI Benefit Management: Managing over $100 million in DME spend across more than 100,000 types of products and supplies, the platform leverages advanced data analytics and automated referral management processes to drive cost savings and quality improvement for health plans.
“From day one, our mission at Tomorrow Health has been to restore the home as a patient’s primary place of care," said Kedar. "Delivering reliable home-based care requires a smarter way for providers to get the right equipment to the right patient at the right time, without delays or friction. Powered by AI, Horizon allows us to deliver on that promise at scale."