BOCA RATON, Fla. (August 30, 2018)—MobileHelp, a provider of mobile personal emergency response systems (mPERS) and health care technology, announced an exclusive partnership with LifePod Solutions, provider of a natural voice service for older adults aging at home as well as patients and their caregivers.
The partnership will provide customers with access to the MobileHelp emergency response system and LifePod's proactive voice dialog management platform through popular smart home speakers such as the Alexa-enabled Echo from Amazon.
With the addition of MobileHelp emergency response, LifePod will be able to provide a voice-enhanced caregiving experience for consumers and their loved ones: without any additional hardware, people will be able to summon the help they need—be it a family member or an emergency response service—to their location by simply using their voice.
"This is a further extension of our push to provide a more proactive solution for consumers who want to build emergency response capabilities into their ongoing health and wellness systems," said Rob Flippo, CEO of MobileHelp. "Our partnership with LifePod will allow us to collectively deliver the first fully-integrated, voice-enhanced emergency response system and virtual caregiver, designed to empower people who want to live independently as long as possible and to provide greater peace of mind to their loved ones."
According to Laurie Orlov, founder of Aging in Place Technology Watch, "LifePod takes voice-first services a step further. It will allow users to engage with the device, much like Alexa, but LifePod will also periodically and proactively check in with them independent of a wake word or voice prompt, at preprogrammed intervals saying, for example: 'Good morning, Nancy. Did you take your medication?'"
LifePod expands the capabilities of smart speakers with voice user interface technology that makes it easy for caregivers to configure personalized voice dialogs for their patients and loved ones, with the following benefits:
- A natural, two-way voice interface—both reactive and proactive
- Caregiver-configured check-ins and healthy-behavior reminders
- Friendly, personalized voice-based dialogues
"We are excited to partner with MobileHelp to bring the first-ever, proactive-voice, virtual caregiver to market to address the needs of aging adults aging-in-place and other patients and their caregivers, whether they be remote family members or health care professionals" said Stuart Patterson, CEO of LifePod. "Millions of paid and unpaid caregivers are in desperate need of this type of easy-to-use yet powerful service to help them monitor and care for their clients and loved ones when they can't be there in person."
The first version of the MobileHelp emergency response-enabled LifePod service will be available in early 2019.
Visit mobilehelp.com and lifepod.com for more information.
