SCHAUMBURG, Ill. (June 9, 2022)—HopeWest, a nonprofit hospice and health care provider, has selected Complia Health’s company’s Suncoast software platform to improve patient experience and outcomes, the two companies recently announced.

“Our focus on patient outcomes and clinician and caregiver satisfaction drove our selection of the Suncoast platform. Not only was there broad clinical leader and clinician support for this decision, but our senior leaders have been impressed by our alignment of organizational values including the importance of teamwork, respect and integrity. Underscoring the broad support for this decision, our clinical teams all weighed-in and endorsed our move to Complia Health as our go-forward platform,” said Christy Whitney Borchard, HopeWest CEO. “Complia Health’s superior approach to improving our billing and back-office capabilities, along with the exceptional efficiency with which they managed implementation, are further evidence of the quality of their approach and the value of the partnership.” 

Suncoast is an electronic medical record (EMR) software solution designed for clinicians and administrators supporting patients throughout long-term and end-of-life-care. Suncoast’s software is a centralized, reliable and scalable platform for helping medical professionals with everything from scheduling to medications to bereavement care, as they support their patients during a time of critical vulnerability and need.

“Complia Health and HopeWest are aligned in the mission to profoundly change the experience of aging, illness and grief one family at a time,” said Rich Berner, Complia Health CEO. “We are proud of this partnership with an organization that is nationally respected for its model of creative and effective hospice and palliative care. We look forward to helping HopeWest achieve their commitment of ensuring people have a graceful, respectful exit to life.” 

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