Rachael Sanor, RN & case manager at Mercy Hospital's Home Health & Hospice was honored with the award

DALLAS—Homecare HomebaseSM (HCHB), a software provider for home-based care, announced Rachael Sanor, registered nurse and case manager at Mercy Hospital's Home Health & Hospice, as the August recipient of the Gold Standard Award 2025 Winner.

"Rachael is a dedicated and compassionate hospice nurse who has been an integral part of our team for many years," said Jackie Brown, executive director at Mercy Hospital's Home Health & Hospice. "Her deep empathy and unwavering commitment to her patients consistently shine through in every interaction. Families feel supported and at ease during some of life's most difficult moments, and it's no surprise Rachael is beloved by those she serves."

The Gold Standard Award celebrates home-based caregivers who utilize HCHB to deliver quality patient care. Nominees are submitted by their agency leaders and chosen by the HCHB team for their expertise, enthusiasm and steadfast dedication.

"I'm incredibly grateful to be recognized with this award," said Sanor. "It means so much to know that my hard work and dedication—to our patients, their families and our amazing Mercy Hospice team—are seen and appreciated. It's a powerful reminder that there are no limits to what we can achieve and it motivates me to keep striving to be the best I can be for those I serve."

"Her kindness and tireless commitment extend well beyond her clinical responsibilities," said Brown. "Rachael's ability to provide not only medical care, but also comfort, dignity and joy in a patient's final days is truly remarkable. She makes a profound difference in the lives of the patients and families she serves."


To learn more about these companies, visit hchb.com and my.clevelandclinic.org.