OVERLAND PARK, Kansas (May 28, 2015)—A/R Allegiance Group (ARA) has expanded their private pay billing and collection expertise to include medical billing, which positions them to improve clients’ revenue cycle management (RCM) capabilities.

With ARA’s signature product, COLLECTPlus, an innovative SaaS methodology, they have collected millions for clients while noticing the ever-changing need to evolve into the medical billing side of the business. The company researched to determine what clients like and don’t like about medical billing, and then came up with two fully tested services.

“With the addition of CLAIMCollect and TouchCLAIM, we focus entirely on helping our clients by implementing proven and ethical revenue cycle management processes that offer the best possible return,” says Keith Lilek, CEO of ARA. “Managing the reimbursement efficiently is no easy task and requires constant attention; and because we already handle the flow of patient data for our clients, medical billing became a natural evolution to our already successful processes. Both services help our clients maximize revenue and productivity while reducing A/R days and write-offs.” 

“Many practices reach a point when they realize it’s in their best interest to hire a third party to focus on RCM,” says Lilek.  “In doing so, it allows practitioners to put their emphasis on what they do besttaking care of patients and ensuring their satisfaction.”

Bruce Gehring, vice president of business development says, “During our research over the years we noticed another need that wasn’t being addressed by the industry, so we field-tested our TouchCLAIM idea over a four year period. Slow payments by third-party payers require extensive and costly staff for followup, which sometimes results in nonpayment anyway. TouchCLAIM is a dynamic new approach to third-party receivables that maximizes reimbursement, and does what all our processes do, leverage technology, minimize labor and customer complaints, and costs just a few pennies per account.”

“Our clients depend on us to innovate and help provide services that will keep them at the forefront of the industry," says Lilek.  “The medical community is changing at breakneck speed and we need to change with it. We’ve taken technology used in our private pay billing and collections product and applied it to billing insurance providers. This is a strong combination of services to grow our revenue cycle management business.”

Visit arallegiance.com.