Improve operational efficiency, patient adherence and overall satisfaction.
Sponsored by: Brightree
September 23rd, 2025
1:00 p.m. Central

This RoundTable brings together industry leaders to explore how data-driven strategies, AI and emerging technologies are reshaping the resupply experience for home medical equipment (HME) providers and their patients. Panelists will discuss real-world applications, challenges and innovations that have helped them to improve operational efficiency, patient adherence and overall satisfaction. Join us for a session that will focus on best practices, future trends and actionable insights to optimize the resupply process in a rapidly evolving healthcare landscape.

  1. Explore how data and AI help predict patient needs, automate resupply and personalize communication.
  2. Understand how digital tools improve inventory, order fulfillment and patient engagement.
  3. Learn how technology enhances patient experience through reminders, easy ordering and tracking.
  4. Gain insights on overcoming challenges like data integration, compliance and system compatibility.

 

 

 

SPEAKERS

Allen Hunt
Allen Hunt
President
Hart Medical Equipment
 

Having been in the durable medical equipment field for more than three decades, Hunt has had the honor of providing care to communities through multiple corporate structures. From family-owned single location businesses to publicly held, national giants to health system-owned companies, he has had not only had the opportunity to observe how each handles patient care, but also has watched the changes that impact how that care is provided. Hunt holds a master’s in health service administration from the University of Detroit Mercy and is currently a member of the American College of Healthcare Executives.

Mike Lorenz
Mike Lorenz
Vice President of Resupply Solutions
Brightree
 

Mike Lorenz is Brightree’s vice president of resupply solutions and has more than 20 years of experience in leadership roles across the banking, technology and healthcare industries. Before joining Brightree, Lorenz was the president and head of product at Snapworx, a startup software company supporting the home medical equipment (HME) industry. Before Snapworx, Lorenz was the CEO of Sound Oxygen Service, a regional HME company with locations across the Pacific Northwest. At every step, Lorenz's career has focused on using data to measure critical performance factors in businesses and then implementing technology solutions to leverage organizational strengths at scale. Lorenz has an undergraduate degree from Washington State University, a master's in banking from the Pacific Coast Banking School at the University of Washington, and executive education from the Wharton School of Business at the University of Pennsylvania.

 
Ryan Soules
Ryan Soules
Senior Director of Operations and Analysis
Brightree
 

Ryan Soules is an experienced analytics professional specializing in turning complex data into clear, actionable insights. At Brightree, he plays a key role in advancing data strategies that improve healthcare outcomes and optimize organizational performance. With a background in data visualization, business intelligence, and performance analytics, Soules is passionate about helping teams harness data to innovate and scale. He brings a forward-thinking perspective to the evolving role of analytics in healthcare technology and enjoys sharing knowledge that empowers others to make smarter, data-informed decisions.

Hannah Wolfson
Hannah Wolfson
Editor
HomeCare Media
 
 


 

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