NEW YORK—Zingage, the artificial intelligence (AI) care delivery platform for homecare, announced $12.5 million in seed funding led by Bessemer Venture Partners, alongside TQ Ventures, South Park Commons, WndrCo and executives from Ramp. The company also announced the launch of Zingage Operator, its AI-powered platform that automates the day-to-day logistics of homecare so patients receive reliable care in their homes. The new funding will be used to expand engineering, go-to-market and operations.
“Growing up in a family of nurses and homecare owners, I saw how much it took from providers to deliver care around the clock to our most vulnerable populations," said Victor Hunt, CEO and co-founder of Zingage. "Right now, across America, there are patients missing care because a provider didn’t have the bandwidth to answer the phone, let alone find someone to cover the shift. We’re building the technology that enables providers to reach all patients where they want to be: at home.”
Zingage Operator manages the full cycle, from patient intake to scheduling to billing. The system uses reinforcement learning trained on real labor data to make better staffing decisions over time, while voice AI closes the loop with caregivers and patients in real time.
During its beta launch, Zingage said Operator has already transformed operations for dozens of leading homecare agencies managing millions of care hours annually. Across its two flagship products, Zingage serves 400+ agencies and coordinates more than 10 million patient visits a year.
“With Zingage Operator, our team is now handling two times the volume while feeling like they’re working less,” said John Bennett, CEO of Sunny Days In-Home Care, one of Pennsylvania’s largest homecare providers. “Instead of being in the weeds of scheduling, our field managers are back out in the community, focused on what matters most: making sure clients are getting the care they need and that our caregivers are satisfied.”