ST. PETERSBURG, Fla. (June 12, 2019)—Synzi, a virtual care company, has announced that Imperial Home Health (Imperial), a Medicare-certified home health care agency, has selected its virtual care communication platform to pioneer the delivery of better patient management, engagement and care in southern California.
“As the health care ecosystem faces increased pressure to lower the cost of care and improve outcomes, the Synzi platform gives Imperial the ability to strengthen patient engagement and optimize staff productivity while helping reduce unnecessary and costly readmissions.”
Imperial selected Synzi’s virtual care platform for its comprehensive video, email, text and secure messaging capabilities. As a result, Imperial will be able to better support referral sources, such as hospitals and skilled nursing facilities, which are focused on driving patient engagement to reduce readmissions and improve outcomes.
“We are committed to delivering high quality and cost-effective home health care in response to our region’s needs and we were interested in introducing technology to better engage patients, utilize staff resources, and minimize rehospitalizations. With Synzi’s platform, Imperial is well-positioned to provide our community with better care and better outcomes,” said Eleazar Tayag, PT, DPT, MPH, GCS, COS-C, clinical manager and co-owner of Imperial Home Health.
Synzi’s award-winning communication platform leverages everyday devices such as smartphones, tablets and laptops to help home health agencies provide cost-contained, patient-centric care. Imperial’s initial platform deployment is being executed in early July and will enable Imperial’s staff to use multi-way video to conduct virtual visits with patients and additional participants such as a family member, a specialist, and/or a pharmacist.
“By implementing a virtual care solution, Imperial is differentiating itself as an innovator in the competitive homecare market in southern California,” said Lee Horner, CEO of Synzi. “As the health care ecosystem faces increased pressure to lower the cost of care and improve outcomes, the Synzi platform gives Imperial the ability to strengthen patient engagement and optimize staff productivity while helping reduce unnecessary and costly readmissions.”
Imperial will also use the Synzi platform to schedule a series of appointments with their patients and send appointment reminders via phone, secure messaging, or email—depending on their patients’ preferred communication channels. With the platform, Imperial can also program a series of patient-directed messages promoting medication adherence, diet and lifestyle guidance, and general health care tips.
Visit synzi.com for more information.