MISSISSAUGA, Ontario ( January 31, 2020)—PointClickCare, a cloud-based software vendor for the senior care market, was recognized by KLAS as the Best in KLAS segment winner in long-term care for 2020. KLAS is a research and insights firm on a global mission to improve health care delivery by amplifying the provider's voice. Today, the firm released its 2020 Best in KLAS: Software and Services report, which ranks health care IT software and services vendors across numerous market segments.
“In an industry that is constantly evolving, this acknowledgement is a testament of our commitment to continuously innovate and support our customers as they deliver the highest quality of care to residents, optimize operational performance, and improve outcomes,” said Mike Wessinger, chief executive officer, PointClickCare. “We are honored to be recognized by KLAS as the leader in long-term care software and are particularly excited by the strong results in the areas most important to our customers.”
Following a comprehensive 12-month survey and audit period conducted by KLAS, PointClickCare had the highest overall score for the long-term care segment. The company received top marks in categories for Culture, Loyalty, Operations and Product, and was identified as a top performer in the Relationship and Value, Quality of Training, Implementation, and Ease of Use categories.
“Providers and payers demand better performance, usability, and interoperability from their vendor partners every year,” says Adam Gale, president, KLAS. “Best in KLAS winners set the standard of excellence in their market segment. Earning a Best in KLAS award should both excite and humble the recipients. It serves as a signal to providers that they should expect only the best from the winning vendors.”