NEW YORK (February 19, 2018)—CipherHealth's automated patient engagement platform has received the highest overall score and was recognized as the No. 1 performer for patient outreach in the 2018 Best in KLAS: Software and Services Report.
Health care leaders rely upon the Best in KLAS Report to shape their decisions and improve the health care experience for their patients and employees.
"This award is a true testament to the importance that patient engagement plays in the success of providers of acute, post-acute and ambulatory care through effective and timely outreach," saidAlex Hejnosz, Co-Founder of CipherHealth. "We're honored to receive this recognition from our clients for our efforts to continuously exceed expectations and deliver the best solutions to improve the patient journey.”
The Category Leader designation is reserved for vendor solutions that lead select market segments in which at least two products meet a minimum level of KLAS Konfidence.
"Category Leader is more than a ranking. It is a recognition of vendors committed to delivering superior solutions," said Adam Gale, President of KLAS. "It gives voice to thousands of providers who are demanding better performance, usability and interoperability in health care technology."
CipherHealth scored significantly above market average for key performance indicators, including Overall Product Quality, Proactive Service and Ease of Use in KLAS's latest Patient Communications report. The company stood out in its ability to drive positive tangible outcomes (such as reducing avoidable readmissions) using post-discharge follow-up calls that allow its clients to identify at-risk patients and help other patients schedule and keep follow-up appointments.