Who Runs Your Company?
EVERYbody knows SOMEbody who will do what has to be done. ANYbody can do it, but NObody did. The first time I heard the every, some, any, no-body lines
Author
Shelly Prial
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How’s Your Business?
How is your company doing? This is a question I often ask DME/HME providers. The answers I receive are usually glowing and upbeat, but often, what I am -
Under-Promise
With all the changes these days, it is important to develop better customer relations. What better to do than under-promise and over-perform? You have -
One Customer at a Time
Over the past few months, I have been fortunate in having been invited to speak at several state HME association meetings. These are truly grassroots -
Out There Waiting
The Medicare Modernization Act is affecting how every DME/HME provider does business. One owner I spoke with recently told me that 75 percent of his volume -
Growing Your Business
Said Simple Simon to the pieman, let me [see] your wares. We all recited this line when we were children. Today, this one sentence is still the cornerstone -
Software
Be a Community Leader
Are you aware of the Keeping Seniors Safe From Falls Act of 2004? I am, because I had a serious fall several years ago and suffered a broken hip. Since -
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Software
Customer Care
Are you seeking a competitive advantage in your market? Of course you are. Well, here's one that won't cost you any money, but it might help you earn -
Software
Company Survival
Is there a way of placing a value on service? I have spent many hours discussing its value with DME/HME providers. The service that accompanies a transaction