“Handling Business Complaints” will take place on Thursday, June 27, 2013, from 11.30 a.m.-12:30 p.m. ET. This program has been heard by thousands of homecare providers and now is your time to gather your staff around the phone for one of the most dynamic and informative educational events for your entire staff. Learn the comments to avoid when talking to referral sources, how to create positive rapport to build business relationships, key customer complaints and how to avoid negative press. Register at www.dynamicseminars.com or by calling 954-838-7504. This program is sponsored by the Medcomment Center. Learn more at www.medcommentcenter.com