Operations

Long-term care patient management and scheduling has, until recently, presented several problems for physicians who also see patients in the office. The majority of these problems are driven by the... Read more >
A dramatic increase in the number of patients insured by high-deductible, high-copay plans has led to providers spending more time collecting payments. Cuts in Medicare reimbursement rates, as well... Read more >
Interactive voice recognition (IVR) technology is a valuable technology tool for HME providers, enabling the use of automated touch points, which can help ensure patients are getting the care they... Read more >
Similar to the challenges that HME providers face with documentation, home health and hospice providers are also struggling to meet documentation regulations amidst changing requirements and... Read more >
In last month's article, you were introduced to the research online, buy offline (ROBO) shopper. While the majority of your customers fit the ROBO mold, some prefer to finalize the sale online vs.... Read more >
A medical alert product offers yet another way HME providers to help and assist customers who desire to age-in-place. While in a nursing home, rehabilitation center or the hospital, patients are... Read more >
Health care industry sales positions often require technical product expertise, advanced degrees and specific professional credentials. For example, assistive technology professionals are required... Read more >
WATERLOO, Iowa (June 8, 2015)—VGM Group Inc., has partnered with PlayMaker CRM to bring industry-leading referral source management to home medical equipment providers.   Customer... Read more >
Software/Services ACU-Serve 2020 Front St., Ste. 205 Cuyahoga Falls, OH 44221 (330) 923-5258 www.acuservecorp.com A/R Allegiance Group 11050 Roe Ave., Ste. 212 Overland Park, KS 66211 (913) 338-4790... Read more >
1. Identifying the Decision Maker(s) Too often, salespeople will focus solely on their initial contact at an organization, but those who are successful know that there are usually other decision... Read more >
We have all heard the statistics—huge numbers of baby boomers will need our services in the coming years, Medicare reimbursement rates will continue to drop, cash is the answer, retail is all the... Read more >
Wouldn't it be nice if turning your website into an online profit center was as easy as pulling up a shopping cart and watching the orders stream in? That dream is far from a reality. If you want to... Read more >
Developing sales leadership excellence is complex and involves performance factors beyond product knowledge, sales techniques, CRMs and sales funnels. At the core, however, it is more about... Read more >
What are the seven most powerful words in retail sales? "I'll be taking care of you today." The statement just has a nice, comforting ring to it, doesn't it? Think about it—we are in the home and... Read more >
While there are many different medical alert systems and services, the desired end result is the same—getting help for seniors when they need it. It is important, as with any product or service, to... Read more >