CHICAGO (Nov. 20, 2014)—BrightStar Care was awarded The Joint Commission’s Enterprise Champion for Quality award for the second consecutive year.
The Joint Commission, the oldest and largest nationally recognized health care quality standards organization, acknowledged BrightStar Care’s efforts to promote high quality health care services by its franchises through Joint Commission accreditation.
To keep in-home health care agencies performing to the highest possible standards, The Enterprise Champion for Quality award carries unique eligibility requirements. To receive the award, the franchisor must demonstrate that at least 95 percent of their eligible franchises are accredited and in good standing.
“With more than 250 BrightStar Care locations nationwide, we pride ourselves on our consistency and commitment to quality care at all levels of our organization,” remarked Sharon Roth Maguire, MS, RN, GNP-BC, chief clinical quality officer for BrightStar Care.
“We are honored to be recognized for the second year in a row by The Joint Commission,” Maguire added. “To be acknowledged for our efforts by this prestigious accrediting body is not only a great honor for us, but also should provide our clients with additional peace of mind that they are in the very best of hands. We are proud of our franchisees and their commitment to attaining and maintaining Joint Commission accreditation. As health care organizations become more focused on high-quality, cost-effective, outcome based care, it is more important than ever for us to align ourselves with an organization like The Joint Commission.”
“The Joint Commission applauds the efforts of BrightStar Care to promote quality-focused home care,” said Margherita C. Labson, RN, executive director, Home Care Accreditation Program, The Joint Commission. “Through the Enterprise Champion for Quality award, BrightStar Care has distinguished itself among others as being committed to delivering a higher standard of care.”
To meet the strict requirements of The Joint Commission, BrightStar Care created models in place to ensure continuity of care across its franchise system. For example, the franchisor creates templates of policies and procedures, integrates The Joint Commission’s standards into training materials and conducts regular “mock evaluations” to help franchisees uphold standards. BrightStar Care also provides seminars, conference calls and additional resources to franchise owners throughout the year to help them remain compliant with the standards.
