Operations

Overall, HME operators seem to have acknowledged their politically insecure future. Revenues and new market potentials remain strong. Last year 55 percent of companies, large and small, reported... Read more >
An increasing number of commercial insurers are closing their provider panels—not allowing the suppliers to bill the insurers as in-network suppliers. This relegates the out-of-network suppliers to:... Read more >
During the Midwest floods in 1993, White Star Textile Services in Des Moines found itself faced with an ironic situation. The encroaching flood waters had shut down all six pumps at the local water... Read more >
Before the showroom doors opened for Medtrade Spring, AAHomecare president, Tom Ryan, addressed the attendees of the AAH Washington Update with, “I need you, and you need us.” The room was at... Read more >
Successful HME TV commercial breakdown. Click to enlarge. Home health care (HHC) products are selling as impulse products on TV commercials, infomercials and cable shopping networks. Unfortunately,... Read more >
If you own a retail store or are considering opening a new retail location, there are a variety of challenges to be considered. The location, physical building space, inventory assortment, fixtures,... Read more >
It’s no secret that the DME industry is currently in a challenging reimbursement environment. The need to chase down more and more documentation to keep up with a flood of insurance payer audits—even... Read more >
Microsoft founder Bill Gates coined the phrase “content is king” in 1996. Nearly two decades later, content rules the web as we know it today. Regularly published, relevant website content drives... Read more >
On Monday, Jan. 27, 2014, a group of Republican senators—Sens. Richard Burr (NC), Tom Coburn (OK), and Orrin Hatch (UT)—announced an alternative to the Affordable Care Act called the Patient Choice,... Read more >
Whether you’re creating a sales letter, a brochure, a newsletter or any other business promotional piece, you need to write in a way that not only explains your product or service, but also compels... Read more >
The landscape of the HME industry is always changing. Companies are trying many different theories, suggestions and ideas to change the way they do business just to survive. Owners are closing their... Read more >
The landscape of the home medical equipment industry (HME) forever changed on July 1, 2008, when the Centers for Medicare & Medicaid Services (CMS) rolled out, albeit temporarily, the Competitive... Read more >
The secret of successfully merchandising your showroom and promoting your retail home health care (HHC) business is uncovered by asking whether your customers eat prunes or dried plums. Imagine two... Read more >
Starting a new year with the same goals feels like a bit of a contradiction. But in our industry’s case, the goal will always remain the same: to collect more for less. If current best practices were... Read more >
OWINGS MILLS, Md. (Feb. 12, 2014)—Last week, the Board of Certification/Accreditation (BOC) welcomed Carrie Green to the BOC staff as marketing manager. Green is responsible for developing and... Read more >