Heard at the Show
On preparing for the 9.5 percent cut
"We cut all expenses that we could as far as telephone, that
kind of thing. And right now I'm looking at the possibility of
alternating an extra day off for two of my employees so they work
four days a week instead of five."
— David Hicks, Medical Supplies of Central Ga., Cochran, Ga.
"We are cutting to the bone. With the cuts that are coming in
January we are going to be impacted tremendously; we are going to
lose about 500 oxygen patients in January, which is a lot. But we
have to be ready for that. We have streamlined our business model
and we have taken our time to implement IT and a new software
system … to make sure we are on the right page. It's going to
be a challenge for everybody, but I think there are still some
opportunities for people on down the road so it's going to be an
— Mike Marnhout, Bluegrass Oxygen, Lexington, Ky.
On fraud and abuse
"I don't think there's an option now but to make the effort to
do things right and change the image of the industry."
— Wayne H. van Halem, WVH Consulting, Atlanta
On a scale of 1-10, how worried are you?
"10. I'm worried about the future, when the government will
control who can sell what products and to whom."
— Dr. Gene Livingston, MedAssure, Phoenix, Ariz.
"10. [Competitive bidding] is going to affect who gets business,
how much businesses will make and what kind of business we
— Debbie Duncan, Medi Home Care, Walhalla, S.C.
On what concerns you the most
"I think the thing providers today are most concerned about is
being able to build a good stream of revenues to make up for the
loss that is going to be facing us … It's not only looking at
revenue but it is an entire mindset change. We have typically been
able to go and provide for the patient and take our time and meet
their needs, but because it is really becoming about the bottom
line, that's a really scary place to be. Are we going to be
compromising patient care for the sake of [the finances] we have to
have to run our companies?"
— BJ Bowser, Davis HomePlus, Elkins, W. Va.
On moving forward