How does a caregiver end up unexpectedly working three eight-hour shifts in a row? Ask Texas—and its disastrous snowstorm last week. While homecare and other businesses knew bad weather was on the way, no one predicted the state would be hit with record snowfall on Feb.14, 2021, resulting in extensive power and water outages that in some areas continued for more than a week. “We knew it was coming but I don’t think anybody knew it was going to be as massive as it was,” said Margaret Robinson, client care manager at SYNERGY HomeCare North Houston. “We’ve seen a bit of snow in Houston, but nothing like this.” Her franchise, which provides nonskilled companion care and employs about 80 caregivers, prepared the day before the...