learning opportunities
Webinars
Explore our library of industry-leading webinars. These sessions feature technical insights, best practices, and innovative solutions from subject matter experts, designed to help you stay ahead of the latest developments in homecare and home medical equipment.
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On Demand
Critical Strategies for Caregiver Retention: The First 90 Days
Join us for a conversation about the importance of the first 90 days of a caregiver’s experience with your homecare agency. Attendees will walk away with actionable strategies and insights to help them engage and retain high-quality caregivers. Learn how innovative caregiver peer mentorship programs have helped achieve 89% caregiver retention rate during those pivotal…
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On Demand
Patient Satisfaction Surveys Are Much More Than a CMS Requirement
The Centers for Medicare & Medicaid Services requires durable medical equipment (DME) providers to collect patient satisfaction surveys—but not all businesses take the time to do them. Patient satisfaction surveys are critical to learning how to improve your services and operations by discussing reports during staff and quality and improvement meetings. In addition, they can…
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On Demand
Successfully Implementing an Outsourced Staffing Solution
In this panel discussion, you will learn from staffing providers and utilizers what it takes to successfully implement a staffing outsource solution from orientation, onboarding and absorbing the offshore staff into your culture and mission, including: How to enjoy continued success partnering with the right personnel Picking an agency Long-term success requires decisive action and…
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On Demand
Understanding Auto Coverage: What You Need to Protect Your Team
Homecare worker safety is a huge concern these days—but their risks behind the wheel of a vehicle are often forgotten. In fact, time on the road can be one of the greatest risks to your staff and their clients, especially as the U.S. has seen an increase in unsafe driving behaviors. Do you have the…
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On Demand
Overcoming Top RCM Challenges in Home-Based Care
With narrowing margins and ever-evolving regulations, establishing effective and efficient processes for revenue cycle management (RCM) is more vital than ever. Now is the time to ensure the financial viability and operational stability of your home-based care agency by achieving accurate billing and timely payments, all while maintaining compliance. Join us as several home-based care…
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On Demand
The Pivotal Role of Homecare Providers in a Successful Home Enteral Nutrition Program: Transition from Hospital to Home
While the process of enteral nutrition starts in the hospital or at a rehabilitation center, the implementation of and adjustment to life with a feeding tube tends to fall on the homecare provider, the patient and family. To achieve and maintain the highest quality of life for the patient receiving home enteral nutrition (HEN), this…
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On Demand
Continuous Glucose Monitors: A Deep Dive into Dexcom and Billing Best Practices
Continuous glucose monitor systems (CGMS) have been a breakthrough for people with diabetes as they track glucose levels nonstop and give users a real-time picture of their health status. They also offer an opportunity for durable medical equipment providers, as some systems are covered by Medicare. But the rules for supplying and being reimbursed for…
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On Demand
Boost Efficiency & Maximize Profits by Optimizing Your Collections
Home medical equipment (HME) providers and pharmacies are facing reduced reimbursements and staffing challenges while striving to deliver positive patient experiences. Join us for a panel discussion with seasoned revenue cycle management and patient collection experts to learn how you can improve your financial health by streamlining your operations and optimizing patient collections. Also, hear…
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On Demand
Operations Leaders RoundTable: A Discussion of Top Trends, Challenges & Opportunities Facing Homecare Today
Homecare agencies are constantly working to boost efficiency, effectively manage resources, streamline processes and identify ways to grow their business. And most often, it is operations leaders who are charged with spearheading these major initiatives. Join us for a special panel discussion to hear how several homecare operations leaders approach the top challenges and opportunities…
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On Demand
Unlocking the Employee Retention Credit: An Operator’s Success Story
Home health and personal care organizations and home medical equipment (HME) providers can participate in the Employee Retention Credit, saving hundreds of thousands of dollars per location.?
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On Demand
What Is Zero Touch Resupply? And Why Do You Need It?
Resupply businesses are expanding faster than ever, and automation is one of the keys to success. Having a robust resupply program that is fully automated and integrated not only helps to improve order generation and order processing, but also improves the experience for your patients. And what if you, their provider, could provide a faster,…
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On Demand
Scheduling Issues & the Impact on Caregiver Turnover
For every two caregivers you hire, one will quit within the first three months due to a lack of hours, inconsistent hours, commute time, overscheduling, burnout, or a combination. For every caregiver that quits, it can cost you $2,700 on average, and research shows that 40% of your annual hires will quit by the end…