VGM & Associates Releases New Playbook

WATERLOO, Iowa—VGM & Associates has released a new playbook designed to help home-based care providers optimize operations, leverage technology and position their organizations for long‑term success in an increasingly complex healthcare environment.

“Our industry is being asked to do more with fewer resources while navigating constant change,” said Lindy Tentinger, president of VGM & Associates. “This playbook is about helping providers step back, evaluate how their business truly operates and identify smarter, stronger ways to move forward. It’s all about building a business that can adapt, scale and thrive long term.” 

According to the company, “VGM Playbook: Building a Smarter, Stronger Business” is built from insights across industry experts and vendor partners. VGM said the playbook addresses how providers can work more efficiently while positioning their businesses for the future, from operational efficiencies and revenue optimization to digital transformation, payer relations management and education.

Key areas explored in the playbook include:

• Strategic operations and scalable growth, including how data, marketplace insights and revenue optimization can strengthen core service lines and support sustainable expansion.
• Technology and digital transformation, with guidance on AI, automation, SEO and digital decision‑making that supports business performance.
• Education, payer relations and risk management, highlighting how ongoing education, proactive strategies and operational safeguards build resilience in a changing regulatory landscape.

Members can download a copy at vgm.com/playbook or by logging in to the VGM members-only portal and downloading it from the Playbook tab.