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Operations

Operational guidance for HME and home health businesses, from inventory and logistics to workflow and efficiency.

  • 5 Questions With Rod Roberts, New Right At Home COO

    With nearly 40 years of experience in service franchising, Rod Roberts was named Right at Home’s chief operating officer (COO) in March 2023. Since being a franchise owner of Home Instead Senior Care in Naples, Florida in the early 2000s, Roberts has seen the homecare industry shift from being mostly companion care to services including activities of daily living (ADLs), monitoring, nursing care, rehabilitative services and more. In his new role, Roberts leads core operations functions, maximizes efficiencies and supports teams to scale international business and company-owned operations. HomeCare talked to Roberts about the current state of the industry, the importance of innovation in all steps of homecare and how Right at Home is working to overcome the caregiver crisis.  HomeCare: Within homecare, especially right now,…
    Read More →: 5 Questions With Rod Roberts, New Right At Home COO
  • HomeCare’s 2023 Salary & Staffing Survey

    Take a look at the staffing and salary trends in the homecare industry.
    Read More →: HomeCare’s 2023 Salary & Staffing Survey
  • 6 Must-Haves if You Want an SBA Loan

    Many businesses would wait until they need financing before checking if they’re qualified to receive a business loan. But with the homecare field experiencing rapid growth, it’s wise to use this time to prepare your requirements if you’re planning to expand anytime soon. It’s essential to have your loan application documents on hand to be prepared. The list below will guide you through the requirements needed for securing funds with backing from the Small Business Administration (SBA). First, why get SBA loans? The SBA aims to help you have access to funds for various reasons, such as purchasing equipment or relocating to a new office space. SBA loans are the perfect financing solution if you want backing from the government. The SBA assumes much of…
    Read More →: 6 Must-Haves if You Want an SBA Loan
  • 4 Ways to Protect Your Company’s Digital Information

    How to be proactive to protect your company and colleagues from data breaches, ransomware and phishing attacks, social engineering and other threats.
    Read More →: 4 Ways to Protect Your Company’s Digital Information
  • The Dangers of ‘Shadow IT’ & How to Break the Habit

    Shadow IT—that is, workplace software, applications or devices that are managed outside of and without the knowledge of the company’s information technology (IT) department—has become an increasingly relevant issue in the last decade.
    Read More →: The Dangers of ‘Shadow IT’ & How to Break the Habit
  • How to Get Help From Private Equity

    Everything you need to know about the recap process & when it’s a good option
    Read More →: How to Get Help From Private Equity

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