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Operations

Operational guidance for HME and home health businesses, from inventory and logistics to workflow and efficiency.

  • Making Different Personalities Work for Your Business

    Learn how to deftly navigate employees’ styles to gain better sales staff production
    Read More →: Making Different Personalities Work for Your Business
  • The Four Impacts of A Mis-Hire

    Innovators are calling for reinvention and transformation of HR departments
    Read More →: The Four Impacts of A Mis-Hire
  • 9 Tips to Make Over Your Email Newsletter

    This easy-to-follow plan is the foolproof way to optimize your business’s e-newsletter
    Read More →: 9 Tips to Make Over Your Email Newsletter
  • Manage Customer Communication with LiveChat

    This app allows you to maintain contact with your customers while on the go
    Read More →: Manage Customer Communication with LiveChat
  • How to Manage Passive-Aggressive Employees

    Identify, understand and deal with behavior to create an environment that works for all personalities
    Read More →: How to Manage Passive-Aggressive Employees
  • Integrated Business Systems

    HME/DME providers embrace new resources to streamline operations
    Read More →: Integrated Business Systems
  • No More Whistleblowers

    “The 21 Benefits of an Effective Compliance Program” series continues
    Read More →: No More Whistleblowers
  • CMS Proposes Three-Year Life for DME

    CMS published a proposed rule in the Federal Register that would establish a three-year “minimum lifetime standard for items to meet the durability criterion for DME.”
    Read More →: CMS Proposes Three-Year Life for DME
  • No About-Face on the Face-to-Face

    In a perplexing turn, CMS issued a proposed rule that requires a face-to-face exam by a physician who orders home health services under Medicaid. The proposal also requires a face-to-face encounter for DME
    Read More →: No About-Face on the Face-to-Face
  • Time to Do a Disaster Review

    Fires, floods, tornadoes and who knows what’s next? Solid preparedness plans and the right insurance can make all the difference.
    Read More →: Time to Do a Disaster Review
  • Standards of Behavior (Part 2)

    Beware the minefields in new Medicare supplier standards.
    Read More →: Standards of Behavior (Part 2)

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