Synapse Health Appoints Shaw Rietkerk COO

Skokie, Illinois—Synapse Health, a provider that focuses on advancing the durable medical equipment (DME) industry toward value-based care, announced the appointment of Shaw Rietkerk as chief operating officer. In this role, Rietkerk will lead Synapse’s core operations and revenue cycle management.

Before joining Synapse, Rietkerk served as chief operating officer of AdaptHealth where he was instrumental in the company’s rapid growth, optimizing operations and revenue cycle management through technology implementation and process improvement. Prior to Adapt, Rietkerk served as executive vice president and general manager at Brightree. 

“Shaw is a respected industry veteran who understands the challenges our supplier partners face in a rapidly evolving DME landscape,” said Cory Roberts, co-founder of Synapse Health. “His unique experience with both Adapt and Brightree gives him rare insight into the complexities suppliers of all sizes face in transitioning to value-based care. With Shaw leading our operations, we will strengthen and expand our collaboration with partners to ensure their success within the Synapse model.”

Rietkerk joins Synapse during a period of growth, as the company continues making material investments in technology, artificial intelligence-driven automation and key system integrations to streamline workflows for suppliers and prescribers while enhancing its self-service patient experience. During his tenure at Adapt, Rietkerk was a supplier partner in Synapse’s initial risk-based model launch, gaining firsthand insight into how Synapse could strengthen suppliers in the movement towards value-based care. 

“Joining Synapse felt like a once-in-a-lifetime opportunity to drive meaningful change in an industry where I have spent much of my career,” Rietkerk said. “As a former Synapse supplier, I understand the potential of aligning incentives and reducing administrative burdens for suppliers, patients and referral sources. I am excited to work with our incredible network of partners—many of whom are longtime colleagues and friends—to drive the industry forward by addressing the financial and operational complexities of change together.”

Learn more about Synapse Health’s impact at synapsehealth.com.