Sensi.AI, Teepa Snow Partner to Provide Moment Care Coaching

PALO ALTO, California—Every day, caregivers—both professionals and family members—walk into homes where seniors are struggling with the changing needs of aging, often without knowing what to do. The homecare staff turnover rate is almost at 80%, with many leaving because they feel unsupported. Caregivers often perform complex tasks with insufficient training, increasing the risk of delivering inadequate care.

The partnership between Sensi.AI and Teepa Snow’s Positive Approach to Care (PAC) is taking a critical step toward changing this reality, giving care teams the real-time guidance they need to deliver proactive care to seniors.

AI Detects the Early Signs—Now, Caregivers Will Know What to Do

Sensi, the AI Care Agent, works with more than 80% of major homecare networks across the U.S. to detect subtle but serious changes in seniors’ holistic health and behavior—signs that often go unnoticed until they lead to a crisis, Sensi said. 

“Most care partners are sent into homes with little to no training,” said Teepa Snow, founder of Positive Approach to Care. “They’re dealing with unpredictable situations and don’t always understand what’s happening. When care partners don’t know how to respond, seniors suffer—emotionally, physically and socially.”

When Sensi detects changes in a senior’s behavior—such as disrupted sleep, repeated distress calls, signs of confusion or even caregiver-senior mismatch—the stakeholders aren’t left guessing. The caregiver receives:

• Instant guidance from Teepa Snow’s care techniques
• Short, easy-to-understand training clips right on their phone
• Clear, practical steps they can take in that very moment

The Cost of Getting It Wrong

When caregivers don’t understand the early signs of aging behaviors, the consequences can be devastating:

• Caregivers quit—agencies struggle to retain unsupported staff. 
• Seniors suffer—confusion, agitation and emotional distress lead to hospitalizations.
• Families feel lost, unsure how to help, resulting in stress and burnout.

What This Looks Like in the Real World

Julia, a homecare worker, arrives for her shift. The senior she cares for, Alice, has been increasingly forgetful and losing track of time.

Now, with Sensi Care Coaching featuring Teepa Snow’s Positive Approach to Care (PAC), Julia is armed with bite-sized content relevant to that specific situation, delivered at the moment of need. This targeted support empowers her to address Alice’s needs effectively, enhancing Alice’s well-being through timely, informed caregiving intervention.

In another instance, Henry, a senior, resists chair transfers, causing frustration for both him and his caregiver.

Utilizing Sensi Care Coaching with Teepa Snow’s PAC, the caregiver adopts new transfer techniques, enhancing their rapport and improving Henry’s comfort.

“This is the kind of support caregivers deserve,” said Romi Gubes, CEO of Sensi.AI. “With AI detecting early warning signs and human intelligence guiding the response, we’re making sure seniors get the care they need—and caregivers feel empowered to provide it.”

Launching at Sensi’s Industry Event

Sensi Care Coaching with Teepa will officially be unveiled at Sensi’s industry event on April 16-17 at the Omni Austin, in front of the nation’s homecare agencies. These agencies know firsthand the challenges of caregiver retention, training gaps and the increasing demand for quality care.

This offering will be available to Sensi customers just days after the event, ensuring that care partners—both professional and family—gain access to real-time care training when and where they need it most.