Senior Helpers East San Diego Achieves Age-Friendly Care at Home Certification

SAN DIEGO—Senior Helpers, a national provider of in-home senior care services, is the first private duty in-home care provider in the United States to be Age-Friendly Care at Home certified by Community Health Accreditation Partners (CHAP). On March 10, 2025, locally owned Senior Helpers East San Diego joined the list of Senior Helpers CHAP Age-Friendly Care at Home Certified locations.

“Senior Helpers’ achievement as the pioneering Age-Friendly Care certified homecare organization is truly remarkable,” said Teresa Harbour, COO of CHAP. “Their proactive approach in implementing numerous tools to enhance care for older adults, even before receiving the AFC certification, speaks volumes about their commitment to excellence. Their use of LIFE Profile to reduce the risk of hospitalizations, their Senior Gems program for dementia care, and their Centers for Excellence for staff training and competency set them up for success, so adding the Age-Friendly Care at Home Certification was a logical next step.”

“Being certified in Age-Friendly Care is a testament to our commitment to providing the highest quality support for older adults,” said owners, Jung Yi, MD, Cassia Yi and Maureen Mostella. “At Senior Helpers East San Diego, we take great pride in creating a compassionate, respectful, and empowering environment where aging with dignity is our priority. This certification reinforces our promise to serve with excellence, ensuring every client receives the thoughtful, personalized care they deserve.”

What is Age-Friendly Care at Home?

The first-of-its-kind certification was created to help meet the demand for high-quality care for older adults and showcases companies that use all-encompassing, person-centered care to address the unique needs of every individual. The focus is on the 4Ms (What Matters, Medication, Mentation, and Mobility), a research-backed and evidence-based approach to care. To receive the CHAP certification, Senior Helpers East San Diego worked to ensure that the 4Ms Framework is integral to operations and daily interactions with clients.

• What Matters puts clients at the center of care and empowers them to be involved in goal-setting and preferences for their care.
• Medication should be used in an age-friendly way that does not interfere with What Matters to the client.
• Mentation focuses on preventing, identifying, treating and managing depression and dementia.
• Mobility ensures older adults move safely and maintain function so they can do What Matters to them.

CHAP provides training, certification and accreditation for senior care providers, ensuring quality and compliance with the highest standards of care using the 4M Framework and other guidelines.

Senior Helpers Elevates Care Standards for Seniors

In addition to the CHAP certification, Senior Helpers East San Diego elevates its care for clients through three key programs: the proprietary LIFE Profile assessment tool, the Senior Gems program and the Center of Excellence training spaces.

LIFE Profile is a research-based technology tool that uses data to identify a client’s risk of being hospitalized.

The Senior Gems program provides effective strategies for supporting and caring for loved ones from normal aging through late-stage dementia, focusing on what is precious and unique about each senior at each stage.

The Senior Helpers Center of Excellence is a training space designed to simulate a client’s home, allowing caregivers to learn and train in a real-world environment and demonstrate their ability to provide the highest quality of care in a client’s home.

Senior Helpers East San Diego provides in-home care for seniors to help them age in place and live quality lives. They provide personalized care, including chronic disease care, Alzheimer’s, dementia and Parkinson’s care, transportation, end-of-life care and more.

To learn more about Senior Helpers East San Diego services, visit seniorhelpers.com/ca/san-diego-east.