RedSail Tech Announces Improved User Experience for DocuTrack Secure Messaging Interface

SPARTANBURG, South Carolina—RedSail Technologies announced an enhanced user experience for customers of its product, DocuTrack, thanks to a partnership with Mediprocity. The new DocuTrack interface offers Mediprocity features that Redsail said provide instant, HIPAA-secure collaboration among various health care professionals—including pharmacy technicians, pharmacists, nurse teams prescribers and determination of needs (DONs).

RedSail Technologies said partnering with Mediprocity allows it to provide tools to modernize and streamline vital interactions.

Key Features & Benefits:

Instant Collaboration: Directly from the DocuTrack interface, users can send messages, images, Rx order clarifications and documents in a way that feels just like texting—instantly and securely. Mediprocity secure message contents can be placed and saved easily onto DocuTrack documents for future reference or audit reviews.

Enhanced Communications: Users can eliminate the need for traditional faxes, phone calls and voicemails. The integrated interface ensures that you can send files and messages right from the DocuTrack screen, allowing for rapid problem-solving, quick answers and improved coordination of care.

Secure Forms Integration: Administrative tasks are now simplified, as paperwork transitions to secure, online web forms. Accessible from any device, whether it’s a computer, tablet or smartphone, the data from these completed forms integrates seamlessly into the DocuTrack management screen. Pharmacies will find tasks like admissions notifications, HIPAA release forms and vaccine consents become straightforward.

SureCount Narcotic Control Tool: This feature addresses the pressing need for accurate narcotic control. It not only aids in preventing diversion errors but also offers real-time updates on inventory counts. Facilities can transition away from paper-based systems, knowing that they can track shifts and narcotic counts online. Plus, with automated low-quantity alerts, facilities and pharmacies can eliminate costly stat runs and ensure that patients never go without critical medications.

“This collaboration with Mediprocity is not just about streamlining processes; it’s about enhancing patient care, ensuring transparency and significantly reducing operational costs,” said Eddie Buchanan, product manager at RedSail Technologies. “We’re proud to be part of this revolution in pharmacy software solutions.”

“We hear extremely positive feedback from all our customers on the new secure messaging experience that DocuTrack 7.1.11 is offering, said Nicholas Magers, Mediprocity’s CSO.

“The Docutrack Interface has changed the way Everspring is able to implement Mediprocity into our daily workflow for the better,” said Mick Blazier, R.Ph., PharmD., director of operations for Everspring Pharmacy. “The Docutrack interface makes the use of Mediprocity much more efficient and easier to use which streamlines the work of our pharmacy employees.”

To learn more or schedule your upgrade to DocuTrack 7.1.11 and the features it offers, contact [email protected].