One Health Direct Introduces runOMNI for DME Modernization

DUNEDIN, Florida—One Health Direct (OHD) announced that its internal operational platform, runOMNI, will soon be available as a standalone software as a service (SaaS) offering for other durable medical equipment (DME) suppliers.

“RunOMNI has allowed us to streamline our entire business,” said Alois Rubenbauer, founder and CEO of One Health Direct. “Now the platform is positioned and ready to be utilized by partners across the industry.”

Originally developed as a proprietary system to support OHD’s internal operations, runOMNI has become a modular platform that simplifies intake, documentation, customer relationship management, compliance and fulfillment for DME organizations. Following its recent rebrand and upgrade, OHD said it is preparing to extend access to select external partners before scaling availability through a subscription-based SaaS model.

As a SaaS solution, runOMNI combines the core functions most critical to DME operations with flexible modules that can be tailored to the needs of each provider. Patient intakes are routed through product-specific landing pages designed to capture medical necessity and insurance eligibility. Physicians can be verified in real time, while automated communications run on pre-set cadences and use a mix of phone, text, email and fax to stay connected with patients and prescribers. Artificial intelligence-powered tools support insurance verification and compliance scrubbing, while audit-ready reporting and team management features ensure that every workflow is both transparent and efficient.

“We are entering a new era of operational efficiency in health care,” said Rubenbauer. “Our goal is to equip other DME providers with a holistic platform that improves transparency, enhances compliance and provides the flexibility to adapt to the challenges ahead.”