DALLAS, Texas (July 1, 2020)—Homecare Homebase (HCHB), a software provider for home-based care, has announced a new partnership with CipherHealth, a provider of health care engagement software, to offer exceptional patient outreach for the growing home health and hospice industry.

HCHB has long been a leader in interoperability and automation to help home-based care agencies streamline processes and maximize clinical resources. With increasing federal regulation and the challenges of COVID-19, the collaboration with CipherHealth is perfectly-timed to help agencies better manage a wide range of patient engagement and communications needs. Their proven solutions not only produce double-digit reductions in hospital readmissions, they also save time, money and critical staff resources.

CipherHealth’s patient engagement platform enables seamless care transitions using customized call, text and email communication with patients throughout their episode of care and beyond. This includes regular patient status checks, initial home visit confirmations and diagnostic-centric outreach to help meet specific diagnosis-related needs. If issues or concerns arise, agencies are immediately notified and can act quickly to resolve patient concerns.

"As the health care industry goes through rapid transformation due to COVID-19, homebound patients and their caregivers are dealing with a new set of challenges never seen before. Home health agencies are recognizing the need for integrated technology that automates the myriad communications, scheduling and monitoring tasks so that clinicians have more quality time with their patients to drive better outcomes" said CipherHealth Vice President of Strategic Partnerships, John Banks Powell. “CipherHealth is excited to partner with Homecare Homebase to power these digital touchpoints and interactions for a more seamless patient and clinician experience.” 

Homecare Homebase Chief Strategy Officer Scott Pattillo described the CipherHealth partnership as “a perfect fit” to match HCHB’s intense focus on streamlined processes, operational efficiencies and clinical excellence. “When we find a solution that dovetails so nicely with our core platform, we’re eager to add even more value for our customers. Our growing roster of strategic partners is helping us transform the industry and empower exceptional home-based care.”

Visit hchb.com for more information.