CINCINNATI (November 29, 2017)—FirstLight Home Care, a national provider of non-medical homecare, has appointed Julie Doyle as its new executive director of human resources, talent acquisition and client care services. 

“One of the biggest challenges in the homecare industry is the recruitment and retention of great caregivers,” said Jeff Bevis, CEO of FirstLight Home Care. “Finding those folks who share your vision and core values of serving others, and being able to retain them, is challenging. Julie has the skills and depth of experience we were seeking. She will work closely with company executives and franchisees to help them develop talent and execute a people strategy to further cultivate FirstLight’s culture of care.” 

Doyle, a native of Cincinnati, has more than 25 years of experience leading the strategic human resources and talent acquisition function in various industries, including large franchise businesses. She will direct FirstLight’s human resources team and create a strong foundation for the franchise’s recruiting program. This includes overseeing all human resources policies, practices and procedures, and supporting all franchisees and members of the franchise team to deliver the highest level of service. Doyle holds a Bachelor of Science in human resources management from the University of Cincinnati, as well as the SHRM-SCP and SPHR certifications.

“One of the main reasons I wanted to be a part of the FirstLight team is the company’s culture of care,” Doyle said. “The company is focused on its culture throughout the system, and everyone is clear on why they are here. This level of clarity is something you do not always see in an organization.”

Doyle went on to say, “My goal is to ensure our franchisees are successful through their people—to help each owner cultivate the culture of care in their own business to help attract, retain and develop their caregivers. If franchise owners cultivate our culture of care philosophy with their caregivers, their caregivers will continue to provide exceptional care to clients.”

FirstLight offers complete non-medical companion and personal care services for seniors, new mothers, those recovering from surgery and other adults in need of assistance. Services include bathing and hygiene, walking and mobility assistance, continence and toileting assistance, as well as household services such as cooking, cleaning, and running errands.

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