Medline Launches Pick Pack Pro for Enhanced Health Plan Fulfillment

NORTHFIELD, Illinois—Medline has launched a fulfillment system called Pick Pack Pro at its distribution center in Montgomery, N.Y., to support its health plan customers, including providers that administer Medicare benefits. Medline said it engineered Pick Pack Pro to help with orders that are pulled from a smaller range of products at high order volumes.

“We want to help the health plan providers we serve drive greater member satisfaction and better overall care outcomes,” said Brad Mariam, Medline executive vice president, non-acute care sales. “With our Pick Pack Pro system, we can support commitments our health plan customers make to their members by getting benefit items to members quickly and accurately, as well as delivering directly to their homes.”

Pick Pack Pro integrates optimized order batching, robotic sortation and automated packing and shipping to address the challenge of maintaining delivery times and order accuracy inherent in serving health plans and their members. The company said the system is expected to allow Medline to improve accuracy and speed of delivery to health plan members, an important part of serving customers who are health plan providers.

The Montgomery installation was developed with three key vendors, and Medline said it plans to deploy Pick Pack Pro to other locations throughout its network of 45 distribution centers across the United States.

“We are proud to work with our partners on this exciting technology,” said Sean Halligan, Medline executive vice president, operations. “Pick Pack Pro utilizes Tompkins Robotics to sort and route order items, Trew for integrated movement and sortation of order cartons throughout the system and Ranpak’s sustainable automated packing solutions for right-size packaging and shipping.”