Luna, MedStar Partner to Improve Access to In-Home, In-Person Outpatient PT

ROCKLIN, California—Luna, a provider of in-home, in-person physical therapy, and MedStar Health, a health care system, announced a partnership to improve access to in-person outpatient physical therapy across Washington, D.C., Baltimore and Northern Virginia, in collaboration with MedStar Health rehabilitation centers.

With this relationship, Luna is now the preferred outpatient in-home, in-person technology partner for MedStar Health in the Washington, D.C., Baltimore and Northern Virginia region. This partnership will provide a coordinated solution for patients that focuses on care quality, convenience and delivery of outpatient therapy across MedStar Health’s network of therapy sites and when indicated, at home.

MedStar Health Physical Therapy at Home is the name for the in-home aspect of this coordinated care model.

Unlike remote or virtual care, MedStar Health’s licensed physical therapists provide one-on-one, hands-on care from the convenience of the patient’s home.

“MedStar Health is committed to building innovative partnerships with organizations that share our patient-first vision for transforming the healthcare experience,” said John Rockwood, president, MedStar National Rehabilitation Network. “Focusing on seamless coordination will allow us to offer patients even greater access to exceptional and convenient outpatient physical therapy care from the comfort of their homes.”

As part of the partnership, clinically-indicated MedStar Health patients will be matched with local therapists at the time and location of their choosing, based on specialty, geography, schedule and other factors. For consistency of care, the same therapist will treat patients for the entirety of the treatment plan for in-home outpatient physical therapy. Additionally, like with Medstar Health Physical Therapy in-clinic outpatient therapy services, patients and therapists will be able to communicate with each other and discuss care needs between visits for in-home outpatient therapy services via the Luna technology platform. 

Services provided through MedStar Health Physical Therapy at Home are covered by most health insurance plans, in accordance with individual insurance benefit design.

“We are excited to partner with the team at MedStar Health to deliver first-class care, outcomes, and value for patients,” said Palak Shah, Co-Founder and Head of Clinical Operations at Luna. “The partnership will provide MedStar Health patients across Washington, D.C., Baltimore, Maryland, and Northern Virginia with access to MedStar Health’s network of highly experienced physical therapists to deliver the services they need to live well for both in-clinic and in-home outpatient therapy services.”

By partnering with Luna, health systems and provider groups are transforming their health care by extending care into the home. In doing so they are expanding patient access and geographic coverage and enhancing patient satisfaction. The partnership with MedStar Health follows previously announced collaborations from Luna, including AARP, Providence, Emory Healthcare, Intermountain Healthcare, UCLA Health and Scripps Health. Luna currently operates across 48 markets in 27 states and has treated almost 40,000 patients in their homes.