InTouch Launches Telehealth Platform

SANTA BARBARA, Calif. (April 10, 2019)—InTouch Health announced the release a fully integrated, end-to-end virtual care platform. Solo by InTouch delivers enterprise solutions to provide scalable, patient-centric telehealth for any use case in any setting—with packages enabling compelling price points for multiple situations.

“We’ve spent a lot of time listening to our customers and we heard their need for a truly integrated solution that allows a physician to have a virtual, everyday interaction with patients whether they are in the home, clinic, emergency room, inpatient in a hospital—anywhere on the care continuum locally or anywhere in the world with one platform,” said Joseph M. DeVivo, InTouch Health CEO. “Coming off the heels of winning Best in KLAS for Virtual Care Platforms, we want to continue solving our customer’s problems by delivering comprehensive capability.”

Health care leaders are projecting that upwards of 50%of care can be delivered virtually; Solo by InTouch powers a platform that health care providers can leverage for multiple types of users and use cases, including direct-to-consumer, direct-to-patient, provider-to-provider, clinics, worksites, EDs and more.

“Health care providers are facing an immense amount of pressure to retain and attract new patients from both inside the system and the external, new market entrants,” said Steve Cashman, chief commercial officer at InTouch Health. “Virtualizing their practices as appropriate creates an opportunity for providers and patients to connect in ways that can meaningfully improve quality, access and cost.”

The new software platform runs through the monitored InTouch Network. It will include an updated user interface for virtual visits, IT integration capabilities designed for interoperability, and end-to-end care coordination, with newly scaled pricing. Additional capabilities will also allow for the basic audio/video connections clinicians need to facilitate telehealth for low-acuity interactions, such as post-op follow-up with a patient and getting a second opinion from a colleague during a virtual visit. These new capabilities are designed to deliver the flexibility for health care providers—from small practices to large health systems—to scale their telehealth services across basic, low-acuity interactions to life-saving, emergent consultations.

“At the end of the day, this isn’t about technology. This is about improving health care; helping clinicians deliver the highest quality care efficiently – anywhere a physician or patient may be located,” DeVivo said. “With physicians and patients in mind, ease of use and access were top priorities for this fully integrated platform. And the new pricing model breaks down the barriers small practices often face when implementing telehealth solutions. From large hospitals and health systems to individual physicians, InTouch Health wants to ensure all providers have the opportunity to utilize this solution.”

Solo by InTouch will be commercially available Summer 2019.

Visit intouchhealth.com for more information.