IntellaTriage Partners With CommonSpirit Health

BRENTWOOD, Tenn. (March 17, 2022)—IntellaTriage, a provider of after-hours nurse-first triage services, recently announced a partnership with CommonSpirit Health at Home to provide triage on-call services directly to their patients and families.

CommonSpirit Health at Home is a full-service health care organization that has provided quality home-based health care for over 40 years through specialized homecare, home infusion, and hospice services across the country. Located in Milford, Ohio, and part of CommonSpirit Health, the largest nonprofit health care system in the country, CommonSpirit Health at Home has over 40 locations across 11 states and nearly 3,000 employees.

IntellaTriage leverages the largest team of registered nurses to provide compassionate, round-the-clock care 365 days a year. In this partnership, IntellaTriage will implement a tailored approach for CommonSpirit Health at Home according to their clinical directives, offering caregivers a direct line to trained nurses who operate above and beyond the traditional nonclinical answering service. CommonSpirit Health at Home intends to leverage the service as means to remove on-call home health nursing shifts completely. Streamlined communications between the organizations will provide seamless transitions between business and after-hours in order to deliver optimal quality care.

“We understand one of most significant pain points of home health and hospice providers is after-hours staffing—especially during the current staffing crisis. IntellaTriage’s necessary and important triage service supplants tasks that often fall to already overburdened nursing staff in the field, leading to burnout, the number one reason nurses are leaving the profession. I am proud to work with CommonSpirit to help ease the burden on their nurses as a true partner in care,” said Daniel Reese, CEO of IntellaTriage.

Trisha Crissman, CommonSpirit’s VP and COO of Home Care and Hospice, said,“Together, we will make a difference! I am very excited to partner with IntellaTriage to bring a new source of talent, technology, and expertise to optimize the after-hours experience for every patient we serve and balance the workload for our hard-working clinicians.”

Learn more at intellatriage.com.