InfuSystem Announces Carrie Lachance to Become CEO

ROCHESTER HILLS, Michigan—InfuSystem Holdings, Inc., a national health care service provider, facilitating outpatient care for durable medical equipment (DME) manufacturers and health care providers, announced Richard DiIorio will be stepping down as the company’s chief executive officer, effective May 19, 2025. Concurrently, the Company announced that Carrie Lachance, the company’s president and chief operating officer, and a member of the company’s board of directors, will assume the role of chief executive officer effective May 19, 2025. Following such date, DiIorio has agreed to remain available as an advisor to Lachance, in support of the transition.

“Carrie has been at the center of InfuSystem’s succession plan for the past several years, and she is the ideal person to succeed Rich having spent the last decade plus working her way up through ever greater positions of responsibility within the Company,” said Scott Shuda, chairman of the board of InfuSystem. “Carrie currently serves as the company’s president and chief operating officer, positions she has held from 2021 and 2019, respectively. Previously, Carrie held senior roles as senior vice president of clinical and customer services, and before assuming that responsibility, Carrie was a territory sales manager. Carrie has also been a member of the company’s Board of Directors since 2021. No one has had a wider range of responsibilities and experiences within InfuSystem, and Carrie has earned the respect of those with whom she has worked over the last 15 years, both inside and outside the company.”

“I have complete confidence in handing over the leadership reins to Carrie with her extensive operational expertise and demonstrated leadership abilities,” DiIorio said. “We have worked closely over the last seven years while I have served as CEO and Carrie has been instrumental in the growth and development of InfuSystem’s business since she joined the company in 2010. Having been chief operating officer since 2019, Carrie is ready to take over as chief executive officer, and this is something for which we have been preparing for the last several years. Carrie is exceptionally well-prepared for this responsibility and has a great combination of leadership, operational and strategic skills. I have the utmost confidence in her to effectively lead this great company for many years to come.”

“I am honored and grateful for this opportunity to lead the company into its next phase of growth,” Lachance said. “InfuSystem is an exceptional company with extraordinary professionals who strive daily to enhance patient care by providing services that benefit patients by improving access to quality health care and state of the art medical devices. This is an important time for the company as we continue expanding the reach of our service offerings by identifying new partnerships, solving complex problems including logistics, billing, biomedical services and customer care. 

“I would like to thank Rich for his leadership, years of dedication and for all that he has done for InfuSystem, its employees and patients,” Lachance continued. “I would also like to thank the Board of Directors for giving me this opportunity. InfuSystem is a resounding part of who I am and I’m both excited and prepared to lead our team. I look forward to our future and to continuing our mission of helping people live longer and healthier lives.”