Homecare Homebase Announces Customer Awards Winners

DALLAS—Homecare Homebase announced the winners of its 2025 Customer Awards and the recipients of its Home Care Aide Scholarships. These annual recognitions honor customers and caregivers who the organization declares exemplifies excellence, innovation and impact across the home-based care community.

“Both our Customer Awards and Home Care Aide Scholarship Program reflect the dedication and innovation demonstrated by our customers and allow us to celebrate their remarkable impact on patients, communities and the future of care in the home,” said Luke Rutledge, president of Homecare Homebase. “We’re proud to recognize organizations and individuals who continually raise the bar for quality care, operational excellence and workforce advancement.”

The HCHB Customer Awards recognize agencies and individuals who are leading the way in patient care, community engagement and performance improvement. 

The recipients of the awards were:

The Industry Advocate Award highlights individual contributions in patient care, performance, innovation or regulatory affairs. It recognizes leaders whose advocacy advances quality and efficiency while elevating patient experiences across communities. This year’s winner is:

Merrill Seyler, RN, BSN, MHA at AuthoraCare Collective

The Community Impact Award celebrates organizations making significant differences in their communities through extraordinary actions or programs. Honorees are recognized for their deep community partnerships and compassionate approaches that enhance access and quality of care for patients and families. This year’s winner is:

Care Central VNA & Hospice

The Innovation & Achievement Award recognizes organizations that have developed innovative solutions to address challenges within the home care market, highlighting forward-thinking approaches to technology and process improvements that enhance outcomes and streamline care delivery. This year’s winner is:

THEMA Health Services AZ

The Quality Award-Home Health is awarded to agencies that achieve a five star rating in the CMS Quality of Patient Care metrics. These organizations consistently deliver top-tier clinical outcomes and patient-centered care, setting the standard for performance across the field. This year’s home health winners include:

• Acacia Home Health Services
• Americare
• Home Care Experts
• LifeCare Health Services
• Well Care Health

The Quality Award-Hospice honors agencies that achieve a 100 in the Hospice Quality Reporting Program (HQRP), reflecting exceptional quality metrics and compassionate, individualized care that honors patient dignity and comfort. This year’s hospice winners include:

• Bethany Hospice & Palliative Care
• Care Central VNA & Hospice
• Harmony Hospice
• Hospice of the Wabash Valley
• LHC Group
• LifeCare Health Services
• Moments Hospice

The KPI Excellence Award-Home Health honors agencies excelling in acute care hospitalizations, highlighting strong care coordination and proactive approaches that reduce avoidable hospitalizations and improve outcomes. This year’s home health winners include:

• Community Nursing Services
• VNS Health
• Welcome Homecare

The KPI Excellence Award-Hospice recognizes agencies based on hospice visits in the last days of life (HVLDL), which concentrates on visits provided in the last three vulnerable days of life for a patient. These agencies’ results reflect a deep dedication to ensuring patients and families receive attentive, compassionate support when it matters most. This year’s hospice winners are:

• BrightSpring Health Services
• Optage Hospice
• RVNAhealth

The Home Care Aide Scholarship Program empowers homecare aides in their professional advancement by providing scholarship opportunities that foster growth, education and continued excellence in the field.

This year, three homecare aides will receive a $2,000 scholarship. The 2025 recipients will be announced during the HCHB Users Conference.

To learn more about Homecare Homebase’s award programs, please visit hchb.com.