HealthTap Joins DME Market, Partners With Aeroflow Health

SUNNYVALE, California & ASHEVILLE, North Carolina—HealthTap, a virtual health care provider, announced its launch into the durable medical equipment (DME) market with its first partner, Aeroflow Health, a provider of home medical equipment and supplies. By joining the DME market, HealthTap aims to help more patients access primary care and DME services. 

HealthTap offers patients a virtual care platform that intends to support ongoing patient relationships and enable users to connect with primary care physicians (PCP). Through the platform, patients can access same-day or same-week appointments, and for those without a PCP, the platform allows the establishment of a long-term care relationship. By launching into the DME market, HealthTap aims to engage more patients in their health, while providing them with the tools and resources needed for better health.

“Just like accessing medications or lab services, accessing DME is a central component of ensuring patients receive comprehensive, ongoing care,” said Sean Mehra, co-founder and CEO of HealthTap. “However, for the tens of millions of Americans that rely on DME each year, those without a PCP may experience disruptions in their care that can lead to downstream health complications. Our mission has always been to bring affordable, high-quality primary care to every American, and our partnership with Aeroflow enhances this commitment by allowing us to reach more patients in a critical market segment.”

As a result of the partnership, Aeroflow Health customers who do not currently have an established PCP will be able to connect with a licensed HealthTap physician in the HealthTap medical group. HealthTap physicians seek to address customers’ health needs, including DME-related consultations, and provide personalized care that extends beyond DME prescriptions. Aeroflow Health offers its patients a catalog of health care products and services for a variety of conditions, including maternity care, diabetes, sleep health, urology and more.

“As the demand for DME continues to grow, we are excited to collaborate with HealthTap to provide patients with enhanced access to healthcare services,” said Casey Hite, CEO of Aeroflow Health. “This partnership reflects our shared commitment to improving health outcomes through accessible, integrated care solutions.”