Chapters Health System’s Chief People Officer Receives Honors

TEMPLE TERRACE, Florida—Chapters Health System, a nonprofit advanced illness and hospice organization, announced that Chief People Officer Nikki Romence, has been named one of Becker’s Hospital Review’s “140 Hospital and Health System CHROs and Chief People Officers to Know” for 2026.

“It is truly an honor to be recognized alongside peers from some of the nation’s premier health institutions for the culture we continue to build together,” said Romence. “This recognition is not about one individual—it reflects the dedication of our outstanding People Operations team and the extraordinary commitment of our nearly 4,500 team members across the country. Their compassion, collaboration and unwavering focus on those we serve are what fuel our ability to innovate, grow and lead with purpose. Because when we take care of our people, they can deliver exceptional care to the patients and families across the country who depend on us every day.”

The organization said the national recognition highlights Romence’s efforts to redesign human resource functions, improve employee retention and institutionalize a people-driven culture. Guided by her years of experience in human resources and informed by her background as a nurse, under Romence’s leadership, Chapters Health System has significantly decreased the attrition for nurses and certified nursing assistants. She has also played a key role in transforming the organization’s culture. Grounded in her belief that a more engaged workforce drives better patient experiences, Romence and the People Operations team have strengthened engagement and inclusivity across the system. 

“We know that the success of an organization is driven by its people,” said Chapters Health System President and CEO Andrew Molosky. “Nikki has helped the Chapters Health System develop a culture that fosters a deep commitment to our mission of taking care of patients, or taking care of those who do. Thanks to her work and our entire people operations team, Chapters Health System has transformed the employee experience and raised the bar for what is possible in our space.”