CenterWell’s Fulfillment Index Highlights Aging Adults Emotional Well-Being

LOUISVILLE, Kentucky—CenterWell, the health care services business of Humana Inc., introduced the CenterWell Fulfillment Index, a new national measure to better understand what drives well-being as people age. The research reinforces that aging well is more than physical health alone, and that factors such as purpose, emotional stability, connection, comfort, independence and security play an important role in how older adults experience their lives.

The CenterWell Fulfillment Index study data found that 54% of adults aged 62 and older report feeling fulfilled in their lives, offering important insight into how healthy aging is experienced—and where additional support may be needed. The research also suggests that fulfillment can dip for some adults during the early retirement years (approximately ages 65 to 69), highlighting how important proactive support can be during life transitions.

“As we help people live longer, we must focus just as much on helping them live well,” said Sanjay Shetty, president of CenterWell. “The CenterWell Fulfillment Index gives us a clearer way to measure what older adults say matters, so care teams can identify where additional support may be needed and tailor care around what patients value most.”

CenterWell’s research shows that older adults define well-being broadly, with fulfillment shaped by purpose, emotional stability, social connection, comfort and a sense of security in daily life. That insight underscores the importance of whole‑person support that addresses what older adults say matters most.

“For a long time, aging well has been discussed primarily in terms of physical health, but this research shows older adults define it differently,” said Joseph Coughlin, Director of the MIT AgeLab. “The CenterWell Fulfillment Index is valuable because it captures multiple dimensions of life and helps illuminate how those factors can shift during key life transitions, including retirement.”