Caring Senior Service’s CEO to Discuss AI in Homecare at Conference

SAN ANTONIO, California—Caring Senior Service, a provider of non-medical in-home services, announced that its founder and CEO Jeff Salter has been invited to speak on the subject of artificial intelligence (AI) at the National Aging in Place Council’s (NAIPC) conference at the Caribe Royale Resort in Orlando, Florida, on Oct. 12.

As its first conference in more than 10 years, the “Age of Innovation” event will feature keynote addresses and solutions that focus on AI and the digital experience in senior care. Salter will present “Demystifying AI for Small Teams: Ways to Implement AI Without an IT Team” from 10-10:45 a.m. ET. 

“While AI is still a relatively new and emerging technology, it is already being used to assist humans with so many functions,” Salter said. “For example, at Caring, we started using AI to assist with client-facing phone calls and to enhance our internal processes. Now we use Sensi AI to help us care for clients after hours. This AI-powered audio technology gathers relevant data when it detects anomalies and alerts us with recommended actions. Even though it’s already changing lives, the home care industry has just begun to scrape the surface on the possibilities AI can provide.”

The NAIPC is a senior support network that connects service providers with elderly homeowners, their families and caretakers. The conference will bring together members, experts and innovators from 70 service sectors that support aging in place with dignity and independence.

Salter said he believes many homecare companies can benefit from the use of AI technology but may not understand how to implement it on a smaller scale, like helping to schedule client doctor appointments and automating billing procedures. It can also be used to build specific care plans by analyzing health and lifestyle data.

“Don’t look at it as some sort of wholesale change; rather, see it for what it is—a tool to supplement and improve at-home care services,” he said. “Tech companies see the homecare industry as the next frontier for AI solutions. It’s my hope that events like the NAIPC conference provide a forum where we can educate more home care professionals about how AI can improve the services offered to their clients.”

For more information about Caring Senior Service and its comprehensive range of in-home care services, please visit caringseniorservice.com.