Care Resource Incorporates Secure Texting for Better Collaboration

EAST PROVIDENCE, R.I. and DARTMOUTH, Mass. (April 6, 2017)—Care Resource, an East Providence-based home health agency, homecare and medical supply company serving Rhode Island and southeastern Massachusetts, announces its staff is now using TigerText, a secure, HIPAA-compliant text messaging application that enables mobile collaboration and communication amongst physicians, nurses and clinicians.

TigerText is a state-of-the-art communication service in use by top hospitals and health care facilities nationwide. The platform uses a high-security data encryption system and features a number of physical, technical and administrative safeguards to protect all messages and data.

Care Resource employees will use the platform to safely take and send images, submit files and reports, and send voice messages related to patient care. “Our number one priority is to protect patient-identifying information,” states Bernard F. Lambrese, CEO of Care Resource, LLC. “The prevalence of smartphones and apps in the hands of doctors, nurses, clinicians and health care providers makes this form of communicating convenient and efficient. Unlike with email, information about patient’s status, updates and conditions can be shared without any risk of a data breach from a server. This technology will help save critical time in providing the best care possible for our patients.”

Last year, the Joint Commission, which is the nation’s oldest and largest standards-setting and accrediting body in health care, ended its five-year ban on text messaging because it acknowledges that technology has advanced. “Companies such as TigerText have proven their accordance with professional standards of practice for data security and privacy concerns,” adds Mr. Lambrese. “We are proud to be among the first home health agencies to introduce text messaging communications. Our implementation of this cutting edge application demonstrates Care Resource’s commitment to continuously improving our methods and adopting innovative means when it comes to both our patients and employees that care for them.”

Visit careresourcegroup.com for more information.