Author
Tom Cesar
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Legislation & RegulationWhile the Medicare Prescription Drug, Improvement, and Modernization Act (MMA) dictates that the Secretary of Health and Human Services develop quality standards for the durable medical equipment industry, the language of the law leaves interpretation wide open. Given the large number of DME providers and related organizations that must comply, it is expected that all accrediting organizations currently serving this industry will be needed to meet the requirement. It will be up to the provider to choose an accrediting organization and to develop a strategy for becoming accredited within a relatively short period of time. Fundamentally, accreditation is designed to establish a culture within a company that promotes sound business policies, best service and care practices, commitment to ethical conduct and methodologies that validate continual...
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Operations
They Are Watching
How many of us shook our heads in disbelief when we heard that during a transplant operation it was discovered that the blood type of the organ was not a match for the patient. We thought this certainly must have happened in a third-world country. Not so! This occurred at the highly regarded Duke Medical Center in Durham, N.C. A simple series of procedures confirming blood type from the organ bank to the operating table could have prevented the mistake. The problem was not the medical team or the many caring health care professionals serving the patient, but a simple process disconnect. Unfortunately, medical errors have increased significantly over the past several years, and consumers are becoming much more aware of the problem. The Commonwealth...


