contributors

Author: Susan Giglia & Lisa Dillon Zwerdling

Author

  • Lisa Dillon Zwerdling, MSN, RN-BC, is chief employee experience officer and vice president of internal care coordination at VNA Health Group. She is responsible for innovative programming that excites, engages and recognizes employees. Zwerdling passionately believes that steering a positive organizational culture heightens service excellence and inclusion. She has worked for VNA Health Group for almost 30 years in direct patient care and nursing administration. She is a board certified geriatric nurse and holds a master’s degree in nursing administration. 

    Susan Giglia, MSN, RN, COS-C, is clinical director at VNA Health Group. She has been in the nursing profession for 23 years, and has significant experience in the management and provision of home-based nursing care in a variety of settings to individuals in all stages of life. Before coming to VNA, she was a clinical nurse educator at Atlantic Homecare and Hospice. Visit vnahealth.com.

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