One year ago, demand for home-based care was surging. It had emerged as a political priority, and the primary obstacle seemed to be labor shortages. Amid this momentum, we may have expected 2022 to be the moment when reimbursement rates for homecare would climb or new doors would open, enabling agencies to better compete for talent. This didn’t quite come to pass. So, care organizations in 2023 are forced to focus on what they can control to drive sustainable growth and gain greater control of their own destiny. The most pressing areas will be: Here are my five most important considerations for agencies in 2023. 1. Declare war on repetitive tasks by back-office staff. I would estimate that most care providers spend as much as one-third...