Angels on Call Wins Best Employee Training Program

HUDSON VALLEY, New York—Angels on Call Homecare, a national healthcare provider with dual accreditations in both dementia and Parkinson’s care, has been named Best Employee Training Program in the 2026 Hudson Valley Community Choice Awards—its second win this year, following Best Home Healthcare Services.

Angels on Call Homecare has spent years building what they say may be the most advanced specialized care model for dementia and Parkinson’s disease operating in the home today—combining dual national accreditation, registered nurse-led clinical oversight, proprietary frameworks and a training system now powered by virtual reality and emerging artificial intelligence.

At the center of that model is the Memory Care Angels (MCA) Training Program — an immersive, outcomes-driven curriculum built for the realities of advanced dementia and Parkinson’s care at home. Where most caregiver training focuses on tasks, MCA focuses on understanding: behavioral decoding, communication breakdown, cognitive and motor change, and real-time de-escalation across conditions including Alzheimer’s disease, Lewy body dementia, frontotemporal dementia, vascular dementia, and Parkinson’s disease dementia.

Training includes two days of structured in-person education—lecture, discussion, competency reinforcement and formal exams—followed by simulation-based preparation using experiential tools, including virtual reality, that place Care Professionals into realistic dementia and Parkinson’s scenarios before those moments happen in someone’s home.

Angels on Call Homecare is actively exploring how artificial intelligence can strengthen that training infrastructure—including adaptive educational content calibrated to individual skill level, AI-powered skills inference to surface training gaps and AI-driven roleplay simulation designed to prepare Care Professionals for high-stakes behavioral situations.

“We’re honored this award recognizes the power of training, because training is where quality begins—but it can’t stand still,” said Eric Dalton, vice president of operations. “We’re looking at how AI can make training more adaptive, personalized, and realistic — from identifying skill gaps to creating simulation-based preparation for complex dementia and Parkinson’s scenarios. We believe this is the next evolution in how specialized care is prepared for and delivered.”

“Strong training systems create stronger outcomes,” said Robert Dalton, CEO/CFO. “When workforce development is paired with intelligent tools that improve readiness and consistency, you build a model that is higher quality, more scalable and more resilient—for every person we care for.”